Yasmine Amin Mohamed Amin Saleh

Project CoordinatorFull Time

• Job Details:• Act as key player in the resource tracking system: identifying, reporting, and scheduling resources and ensure delivery of projects to client’s expectations achieving targeted levels of profitability • Manage localization projects from beginning to end, working closely with language, internal business partners and external vendors, and other departments • Develop project plans and workflows, managing time, budget, resources, and quality control while analyzing location project risks, and defining mitigation actions of identified risks • Maintain deliveries to timelines and product quality, including responsiveness and professionalism towards both internal and external clients • Lead project/client/business partner meetings and conference calls, including project kick-off meetings, weekly stand-ups, and daily updates • Establish and maintain excellent relationships with contract translators and proofreaders globally and continually expand knowledge and education in localization trends and news • Maintain a solid and strong relationship with the clients through healthy communication job requirements and frequent meetings • Evaluate and analyse the source documents to determine the number of elements involved and compile estimates and proposals for approval • Coordinate the activities of the production and QA teams to ensure timely delivery and, monitor and document project status

Senior Products and Programs ExecutiveFull Time

• Job Details:• Assembled, lead and coordinated between all departments to assure delivering service needed from Amadeus products and its compatibility with Blue Sky requirements and standards • Managed and reported all issues and potential risks pre and during operations and provided proper solutions and workarounds to avoid and fix them • Continually and periodically observed, triggered, and drove any needed process improvements to bring about quality service and standards • Worked closely with key stakeholders to plan, organize, and implement programmes and activities for clients and conducted needs and outcome assessment to measure and enhance programme relevance and effectiveness • Analysed sales figures and productivity reports and reported implants and corporate performance as well as managed corporate and incentive deals with airlines • Coordinated office activities and operations to secure efficiency and compliance to company policies and supervised administrative staff and divide responsibilities to ensure performance

Senior Travel CounselorFull Time

• Job Details:• Worked with Operations staff to establish procedures, standards and systems and studied, learned and interpreted international pricing rules as well as procedures • Issued and refunded airline tickets using GDS system “SABRE” maintaining airlines rules and regulations and maintained and updated reservation information complying with company guidelines • Extracted and prepared daily sales reports to show daily performance and provided support to prepare departmental reports as well as other documentation • Followed up with suppliers (airlines, hotels service providers, … etc) on pending cases and utilized company preferred suppliers to maximize profit and ensure adherence with clients’ travel policy • Prepared international and domestic travel arrangements for customers inclusive of air, rail, hotel plus ground transportation and maintained accessible online resources to assure conformance with customers’ travel policy • Provided best level of assistance for client service as well as technical issues and resolved all customers’ problems as well as complaints and escalation