Yakout Elraei

Front Office Manager Full Time

• Job Details:• Lead front office operations including: daily pre-arrival room blocking for reservations, briefing guests on hotel facilities and surrounding area, responding to all phone calls, routing packages to proper hotel department, and fulfilling custom requests of guests. • Assist in preopening process and pretest all hotel facilities to ensure quality of room equipment meets Starwood Hotels and Resorts standard. • Arrange conference rooms for various special events to meet criteria of service required by guests. • Provide information for surrounding area attractions, current city events, and restaurant recommendations. • Completed four-week training including: Starguest, Lightstpeed operating system, and service culture. • Prepare end-of-shift reports for next officer on duty, which covers: guest requests, defects, incidents, cash report addressing all financial operations and work orders needed for hotel public areas. • ServeSafe® certified.

International Italian Speaking Flight AttendantFull Time

• Job Details:• Responsible for accommodating passengers, ensuring security of passengers and operations, including evacuations of the aircraft and familiarization of different aircraft models in accordance with FAA regulations • Gained skills to help identify suspicious passengers, handle emergencies and violent situations, as well as learned conflict resolution measures • Graduated from a six-week training course to become an International Flight Attendant for Italian Speaking routes on Continental Airlines in accordance with FAA regulations • Conduct screening passengers during boarding to ensure there are no suspicious personnel or dangerous items on aircraft, which might affect the safety of the flight • Complete pre-check of aircraft safety and emergency equipment prior to each flight and make sure they are in a good condition, and maintain safe flight conditions for passengers and cabin crew during each domestic and international flight • Assess passengers with special needs and physical impairments, and provide first aid and medical support needed for any passengers in cases of medical emergency • Maintain a high level of communication with both the cabin crew and the flight deck crew to guarantee the flight most safe conditions • Provide the passengers the customer service needed during the flight including helping in stowing and carrying baggage and serving different meals and beverages

Sales ConsultantFull Time

• Job Details:• Top sales team member in Raleigh location with individual sales performance consistently exceeding goals by 10% or more and driving team sales performance • Deliver exceptional customer service through innovative methods of demonstrations, analysis and identification of guest needs coupled with proper recommendation and customization of product offers • Responsible for opening and closing procedures including end of day cash and credit card reporting, merchandising inventory management and regular sales reporting • Observe and monitor loss prevention and escalate any incidents to authorities and management