YH

Yahya HR

Call Center Trainee (Orange Account) at Raya Company

Giza, Egypt

Work Experience

  • Call Center Trainee (Orange Account)

    Raya Company

    Feb 2025 - Present -5 months

    Egypt

    • Job Details:Handled customer inquiries, complaints, and service requests in a high-volume environment. Collaborated with a team to meet KPIs, enhancing time management and communication skills.

  • Telesales Agent

    Start Data Company

    Aug 2024 - Oct 2024 -2 months

    Egypt

    • Job Details:Proactively contacted potential clients to promote services, improving persuasion and negotiation skills. Managed customer databases and documented interactions for follow-ups.

    • Education

    • Bachelor's Degree in Communication & Electronics Engineering

      Thebes Higher Institute of Engineering

      Jan 2023 - Jan 2028 - 5 yr

    Skills

    Languages

    • Arabic

      Fluent

    • English

      Beginner

    • German

      Beginner
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