Yahia Zakaria

Application Support store Manager Full Time

• Job Details:• Participate with the team in the implementation of Retail Management System (RMS) system covers 82 stores, 250 POS, 3 Warehouses. • Participate with the team in the Implemented Time Attendance System with Fingerprint machines (75 units) cover head office and all stores. • Participate with the team in the Implemented communications system; cover 82 stores using MPLS technology. • Participate with the team in the Implemented CISCO IP Telephone System (150 Telephone set), 2 redundant call manager version 6.0. • Installing IP Cam for warehouses and stores. • Participate with the team in the Implemented LAN in 45 stores & head office (1500 Network connections). • Research and implement new technology tools, including a VPN through the Cisco firewall and the integration of an ISA server. • Managed area staff and evaluate staffing requirements to ensure adequate support is available to maintain operational and help desk effectiveness. • Prepare end user manual and perform end user training (over 300 employees). • Integration and data preparation for 82 stores. • Develop and update the store application. • Responsible for PC’s security, Backup & Restore operations. • Solve any application problem related to the stores. • Manage the financial programs in all stores. • Perform the simulation period with the end users and support them at this period and analyze the output.