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Yahia Bahaa Helaly

Sales Account Manager at FAMA Technologies

Riyadh, Saudi Arabia

Work Experience

  • Sales Account ManagerFull Time

    FAMA Technologies

    Sep 2016 - Present -8 yrs, 10 months

    Saudi Arabia , Riyadh

    • Job Details:- Responsible for selling all our products for Restaurant Account such as (Restaurant Management Solution “Pixel Point”, POS Devices “PAR Tech”, Kitchen Display System “QSR”, Paging System “HME”, Drive Thru Solution “HME”, Digital Menu Boards “LG Super Sign”). - Give a support in selling other accounts products such as (ERP System “Sage”, Unified Communication Solution “Mitel”, Retail Management Solution “Microsoft Dynamics”, Digital Signage, Footfall Solutions “PFM, Cisco Meraki, and Turn Style”, IP Cameras, and Network Infrastructure) - Delivering customer experience that follows the company vision and goals using skills and experience in selling products and convincing customers to patronize the products. - Developing a strong customer base (Potential, prospects and active customers) and have full hands-on follow up to develop the list and improve the overall sales department numbers. - Coordinate internally and provide all required papers/signatures from the customers that are needed for account opening. - A daily outdoor and phone call with customers to maintain a solid, strong and positive relation with customers and ensure business is developed continuously from the active and prospected accounts. - Give daily feeds about sales activities as per the Sales Manager request. - Close follow up and monitoring to the accounts and react to any objection or concerns raised by any of the customers to meet/exceed the targets and KPI’s that are given by management.
  • Sales SupervisorFull Time

    Al Nasser Motors

    Oct 2013 - Jun 2016 -2 yrs, 8 months

    Saudi Arabia , Riyadh

    • Job Details:- Al Nasser Motors is distributor from Mitsubishi Motors "Al-Esayi" and Kia Motors "Al Jabr" working in all type of cars "Sedan, SUV, Pickup, Trucks, and Buses" - Prepares proposals based on customer requirements and standard technical specification. - Send files to installment companies and banks then follow up with them. - Negotiates sales contracts, finalizes sales agreements, and ensures timely payment of receivables. - Achievement of individual and fleet sales target through sales and marketing strategies developed in compliance with the policies and procedures of the company. - Lead a team of 4 sales executives "2 inside the showroom and 2 outside the showroom" by plan, organize and achieve the sales targets. - Explore new avenues to increase the sales through means suggested by the management or through self ideas and initiatives. - Performing any tasks or duties as required, at the request of the Management.
  • Senior HR ClerkFull Time

    Hilton

    Aug 2011 - May 2013 -1 yr, 9 months

    Egypt

    • Job Details:- Support in recruiting procedures such as positions requisitions follow up, Filter CVs and make Interviews. - Handle newly hired and resigning employees in accordance with department’s policies and procedures &labor; law - Follow up on employee’ contracts renewal and preparation of relevant documents. - Support in the recording of employee attendance and ensure that all information is accurately captured. - Provides administrative assistance for Filing system, monitoring, maintaining and updating personal records, and relevant documents. - Support employee relations in responding to employee issues and ensuring that appropriate areas have been informed for proper action - Monitor and review leave balances and ensure that leaves are accurately recorded and leave balances are updated in a timely manner in line with the Hotel policies - Support in disciplinary investigations and prepare related recommendations for action - Responsible of Team Members Activities - Support in the preparation of employment contracts ensuring that information is accurate - Assist in the preparation of the periodic payroll calculations and ensure that variables impacting payroll such as leaves, overtime and adjustments are accurately reflected - Assist in the preparation of the social insurance calculations in line with laws and regulations - Assist in the preparation of periodic human resources reports ensuring that information is available in an accurate and timely manner
  • Sales SupervisorFull Time

    Ofok Designs

    Sep 2008 - Jul 2011 -2 yrs, 10 months

    Egypt , Cairo

    • Job Details:- Leads the sales team to handle meetings and finish deals - Full responsibility of after sales customer care - Coordinating between Sales Team & IT Team - Responsible of recruiting system such as filter CVs, Interviews, and selecting candidates - Responsible of new candidates training program
  • Education

    • BSc in Computer Sciences

      National Civil Aviation Training Organization

      Jan 2001 - Jan 2006 - 5 yr

    • High School - Thanaweya Amma

      Dr. Youssef Ismail

      Jan 1998 

    Skills

    • Sales
    • Internet
    • Microsoft Office
    • Customer Service
    • Adobe Photoshop

    Languages

    • Arabic

      Fluent
    • English

      Intermediate

    Training & Certifications

    • CCNA

      YAT·2008
    • Web Design

      YAT·2007
    • Graphic Design

      YAT·2007
    • Communication Public Relation

      Vision-Telecom ·2006
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