yahia mahmoud Abdel-hady
good leader, smart negotiator, problem solver , i can adaptable according to requirement , i'm a kind of person who can molded in any kind of situation, flexible .
Dubai, United Arab Emirates- opera system
- Microsoft Word
- Microsoft Office
- Microsoft Powerpoint
- Sales
Work Experience
Education
- Alexandria University (ALEXU)Jan 2009 to Jan 2013 · 4 Years
BSc for tourist guidance in tourist guiding
- alabasia alsanwya al2skria Jan 2009
High School - Thanaweya Amma
Achievements
most of time of this Year , i acting as reservation manager after my manager resigned the hotel until i resigned also the hotel to search for new challenge and gain more experience from another place
Skills
Tools and Fields of Expertise
- opera system
- Microsoft Word
- Microsoft Office
- Microsoft Powerpoint
- Sales
- Call Center
- Customer Service
- Microsoft Excel
Languages
Arabic
FluentEnglish
FluentGerman
Advanced
Training & Certifications
English and customer service representative
Berlitz English·2012