Basic Info

Ayatallah saker

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Administrative and hr coordinator at Delta aromatic international

Experience Details

Administrative and hr coordinator

Human Resources, Administration

Experienced (Non-Manager)

- Provides office services by implementing administrative systems, procedures, and policies; monitoring administrative projects; maintaining suggestion program.
- Maintains administrative workflow by studying methods; implementing cost reductions;
- Creates and revises systems and procedures by analyzing operating practices; studying utilization of micro-computer and software technologies; evaluating personnel and technological requirements; implementing changes.
- Develops administrative staff by providing information, educational opportunities, and coaching.
- Resolves administrative problems by analyzing information; identifying and communication solutions.
- Maintains rapport with customers, managers, and employees by arranging continuing contacts; researching and developing new services and methods; setting priorities; resolving problem situations.
- Maintains suggestion system by directing and controlling administrative technical aspects in accordance with management directives.
- Provides information by answering questions and requests.
- Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
- Guides employee actions by researching, developing, writing, and updating administrative policies, procedures, methods, and guidelines; communicating developments to management.
- Completes administrative projects by identifying and implementing new technology and resources; redesigning systems; recommending re-deployment of designated resources.
- Accomplishes department and organization mission by completing related results as needed.
- Supervisor the meals to be sure that the chiefs doing everything well and making the order


Company Details

Delta aromatic international

6 October, Egypt

101-500 employees

Food and Beverage Production

http://www.deltaaromatic.net/

May 2015 to Jun 2016 (1 year 1 month)
Customer services and call center at Monginis food & services

Experience Details

Customer services and call center

Customer Service/Support

Experienced (Non-Manager)

- deal directly with customers either by telephone, electronically or face to face
- respond promptly to customer inquiries
- handle and resolve customer complaints
- obtain and evaluate all relevant information to handle product and service inquiries
- provide pricing and delivery information to customer
- set up new customer data
- organize workflow to meet customer timeframes
- follow direct requests and unresolved issues to the designated resource
- record details of inquiries, comments and complaints
- keep records of customer
- communicate and coordinate with internal departments
- follow up on customer interactions on face book and replay to the customer
- provide feedback on the efficiency of the customer service process
- Prepare special reports the total sales for each branch and the total of clients


Company Details

Monginis food & services

6 october city, Egypt

501-1000 employees

Food and Beverage Production

http://www.monginisbakery.com/shop/

Apr 2014 to Oct 2014 (6 months)
Executive secretary at Monginis food & services

Experience Details

Executive secretary

Customer Service/Support

Entry Level

- secretary duties:
- Greeting guests.
- Filing.
- Editing Correspondences.
- Data entry.
- Tickets booking on line.
- All other secretary duties (E-mail \ Fax \ phone (multi line).
- Accounting duties:
- Account the salaries of drivers and prepare them revealed
- Calculating the cost of car expenses
- Calculate the cost of diesel cars and the aesthetic of the cost of diesel fuel for each car separately and preparation revealed


Company Details

Monginis food & services

6 october city, Egypt

501-1000 employees

Food and Beverage Production

http://www.monginisbakery.com/shop/

Jan 2013 to Apr 2014 (1 year 2 months)
Data entry (intern) at El Shaba magazine

Experience Details

Data entry (intern)

Media/Journalism/Publishing, Customer Service/Support

Entry Level

N/A


Company Details

El Shaba magazine

Egypt

N/A

Media Production

N/A

Aug 2012 to Jan 2013 (5 months)

Education

Bachelor's Degree in commerce

Education Details

Bachelor's Degree

commerce

Cairo University, Egypt

C / Good / 65 - 75%

accounting and business administration

N/A

Cairo University
2006 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

om- El _Abtal

Egypt

2006

B / Very Good / 75 - 85%

N/A

om- El _Abtal
2006

Certifications

icdl
Aug 2007

Certificate details

icdl

Aug 2007

N/A

N/A

N/A

cairo universty

N/A

Training and Courses

Training/Course Details

icdl

Aug 2007

cairo university

N/A

Training/Course Details

time mangment

May 2012

monginis

N/A

Training/Course Details

hr mangment

Apr 2016

self study

self study

This profile is fresh!
Last update 1 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveAdministrationAdministrative And Hr CoordinatorArabicCommerceCustomer ServiceCustomer Services And Call CenterData EntryDraw And ColoringEnglishExecutive SecretaryFlexibleFood And Beverage ProductionGermanHandles StressHard WorkerHr MangmentHuman ResorcesHuman ResourcesIcdlInternetJournalismLearningMediaMedia ProductionMicrosoft OfficeMusicOrganizerProblem SolverPublishingReadingSAPSupportTime MangmentTraveling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Intermediate

: Intermediate

: Beginner

: Beginner

English

English

: Advanced

: Advanced

: Fluent

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

3-5 years

Internet

Internet

: Advanced

: High

:

5-7 years

SAP

SAP

: Little knowledge

: High

:

Less than 1 year

Fields of Expertise

accounting

accounting

: Advanced

: High

:

Less than 1 year

human resorces

human resorces

: Advanced

: High

:

1-3 years

Key Skills

Hard worker, Organizer, Problem Solver, Flexible / Adaptive, Handles Stress

Online Presence

https://www.linkedin.com/in/ayatollah-hossam-1048408b?trk=nav_responsive_tab_profile

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