JA
jasmin abdel hamed awad
Customer service advisor at Higher Medical
Tala, Monufya, EgyptWork Experience
Customer service advisorFull Time
- Job Details:* Resolves product or service problems by clarifying the customer's complaint * Determining the cause of the problem; selecting and explaining the best solution to solve the problem. * Expediting correction or adjustment; following up to ensure resolution. * Sell products and services,Take orders, determine charges, and oversee billing or payments. * Creates and maintains service reports. * Discusses products offered and ensures customer satisfaction. * making Data Analysis
Education
Bachelor's Degree in accounting
Menoufia UniversityJan 2013 - Jan 2016 - 3 yr
Skills
- Microsoft Excel
- Microsoft Word
- Internet
- ability to work in different environment
- able to work under pressure
- Excellent user of Windows and Internet.
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Access
- Time Management
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Data analysis
One million of Arab coders·2018• How to apply iso9001:2008
higher company·2016Training program for employment under the supervision of "The central bank of Egypt"
Egyptian bank institute·2016• Electronic Accounting
in Menofia University·2016Microsoft office course
in Egyptian bank institute·2015