
Woroud Ahmed El Fouli
Executive Secretary / Administrative
Heliopolis, Cairo, EgyptWork Experience
Executive Secretary to ChairmanFull Time
El Shams Hotels & Resorts
Dec 2012 - Present -12 yrs, 6 months
Egypt , Cairo
- Job Details:• Providing secretarial services. • Handling business trips & trade shows arrangements & to make sure that the appointments dairy is arranged. • Ensures that all correspondence is dealt with on a daily basis and all outgoing mail is posted daily. • Maintaining the filling system. • Handling Telephone enquires & all types of correspondences. • Acting as a liaison with departments when necessary. Maintaining a professional environment. • To insure that any optional changes/ new instructions are given to the concerned departments. • Makes every effort to achieve greater hotel profitability by encouraging return business. • To ensure that VIP requests are properly handled. • Handling guest complaints as necessary. • Following up on calendar of events. • This role will also be in regular attendance at Department Meetings and Hotel wide meetings. Confidentiality is of utmost priority to this role.
Regional Sales Office Administrative AssistantFull Time
Concorde El Salam Hotels & Resorts
Dec 2006 - Nov 2012 -5 yrs, 11 months
Egypt , Cairo
- Job Details:Providing secretarial services
Chairman SecretaryFull Time
- Job Details:Holding filling & trace file. Answering phone calls. Typing memorandums, e-mails & letters. Issuing a daily News Pill (Hard Copy & Software copy). Arrange Hotels and Airline tickets bookings. Keep record of the safe box account. Oct.2004 – Till Dec.2005 Concorde El Salam Hotel Cairo
Engineering Department CoordinatorFull Time
- Job Details:Holding filling & trace file. Answering phone calls. Typing memorandums, e-mails & letters. Issuing purchases requests & follow up them. Follow up the staff vacation balance. Issuing the weekly Preventive Maintenance Program for rooms & outlets. Prepare the departmental budget reports & presentations. Recording the Head Meeting minutes 3 times per month & recording the Engineering Department Meeting minutes.
Education
Bachelor's Degree in Foreing Trade
Helwan UniversityJan 1997 - Jan 2001 - 4 yr
Bachelor's Degree in Commerce &Business Administration; English
Helwan UniversityJan 2001
Skills
Languages
Arabic
FluentEnglish
Advanced