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Woroud Ahmed El Fouli

Executive Secretary / Administrative

Heliopolis, Cairo, Egypt

Work Experience

  • Executive Secretary to ChairmanFull Time

    El Shams Hotels & Resorts

    Dec 2012 - Present -12 yrs, 6 months

    Egypt , Cairo

    • Job Details:• Providing secretarial services. • Handling business trips & trade shows arrangements & to make sure that the appointments dairy is arranged. • Ensures that all correspondence is dealt with on a daily basis and all outgoing mail is posted daily. • Maintaining the filling system. • Handling Telephone enquires & all types of correspondences. • Acting as a liaison with departments when necessary. Maintaining a professional environment. • To insure that any optional changes/ new instructions are given to the concerned departments. • Makes every effort to achieve greater hotel profitability by encouraging return business. • To ensure that VIP requests are properly handled. • Handling guest complaints as necessary. • Following up on calendar of events. • This role will also be in regular attendance at Department Meetings and Hotel wide meetings. Confidentiality is of utmost priority to this role.
  • Regional Sales Office Administrative AssistantFull Time

    Concorde El Salam Hotels & Resorts

    Dec 2006 - Nov 2012 -5 yrs, 11 months

    Egypt , Cairo

    • Job Details:Providing secretarial services
  • Chairman SecretaryFull Time

    Lokma Group

    Jan 2006 - Dec 2006 -11 months

    Egypt , Cairo

    • Job Details:Holding filling & trace file. Answering phone calls. Typing memorandums, e-mails & letters. Issuing a daily News Pill (Hard Copy & Software copy). Arrange Hotels and Airline tickets bookings. Keep record of the safe box account. Oct.2004 – Till Dec.2005 Concorde El Salam Hotel Cairo
  • Engineering Department CoordinatorFull Time

    concorde

    Oct 2004 - Dec 2005 -1 yr, 2 months

    Egypt , Giza

    • Job Details:Holding filling & trace file. Answering phone calls. Typing memorandums, e-mails & letters. Issuing purchases requests & follow up them. Follow up the staff vacation balance. Issuing the weekly Preventive Maintenance Program for rooms & outlets. Prepare the departmental budget reports & presentations. Recording the Head Meeting minutes 3 times per month & recording the Engineering Department Meeting minutes.
  • Education

    • Bachelor's Degree in Foreing Trade

      Helwan University

      Jan 1997 - Jan 2001 - 4 yr

    • Bachelor's Degree in Commerce &Business Administration; English

      Helwan University

      Jan 2001 

    Skills

    • Hard Skills
    • MS Office Word- Excel - Power point
    • Lotus Notes
    • opera
    • Sales & Marketing
    • Chairman office
    • Maintenance Engineering

    Languages

    • Arabic

      Fluent
    • English

      Advanced
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