Wael Kamal Edward
Enterprise Support Team Leader at Interact Technology Solutions
Nasr City, Cairo, EgyptWork Experience
Enterprise Support Team LeaderFull Time
- Job Details:Responsibilities included but were not limited to: Design, Install, Configure and Administrate Active Directory Server. Design, Install, Configure and Administrate Microsoft Exchange Server. Design, Install, Configure and Administrate Office365 (Users, Exchange, Teams, OneDrive, and Intune). Install and Configure Kaspersky End Point Security Server and clients. Install and Configure ESX4, ESXi5, ESXi5.5, ESXi6, ESXi6.5, ESXi7, ESXi8. Perform Presales activities for these products, by contacting the clients and providing the proper consultancy/solution for their needs. Provide support for clients regarding AD, Exchange, Office365, SCCM, Veeam, Veeam for O365, Kaspersky, Kaspersky for Exchange and ESXi. Install and Configure HPE ProLiant Servers (DL380 G6, G7, G8, G9, G10). Manage Hardware Service contracts, and responsible for spare parts replacement for HPE, Cisco, IBM and Lenovo servers. Perform Data Center Migration for all Rack contents from one location to another.
Enterprise Support Team LeaderFull Time
- Job Details:Responsibilities included but were not limited to: Design, Install, Configure and Administrate Active Directory Server. Design, Install, Configure and Administrate Microsoft Exchange Server. Design, Install, Configure and Administrate Office365 (Users, Exchange, Teams, OneDrive, and Intune). Install and Configure Kaspersky End Point Security Server and clients. Install and Configure ESX4, ESXi5, ESXi5.5, ESXi6, ESXi6.5, ESXi7, ESXi8. Perform Presales activities for these products, by contacting the clients and providing the proper consultancy/solution for their needs. Provide support for clients regarding AD, Exchange, Office365, SCCM, Veeam, Veeam for O365, Kaspersky, Kaspersky for Exchange and ESXi. Install and Configure HPE ProLiant Servers (DL380 G6, G7, G8, G9, G10). Manage Hardware Service contracts, and responsible for spare parts replacement for HPE, Cisco, IBM and Lenovo servers. Perform Data Center Migration for all Rack contents from one location to another.
Operational/Technical Support Team LeaderFull Time
NOC24x7
Nov 2011 - Jun 2014 -2 yrs, 7 months
Egypt , Cairo
- Job Details:Ensuring operations function to promote growth and meet financial objectives including IT help desk, administration, design and implementation of enterprise networks for several small and medium size companies. Short and long-term planning and assessing of the budget to ensure annual profit goals are met. Planning for growth in different areas.
Education
Bachelor's Degree in Electrical
Ain Shams University (ASU)Jan 2001 - Jan 2006 - 5 yr
Skills
- Microsoft Azure
- Microsoft Office 365
- Server Administration
- MCITP Enterprise Administrator
- MCITP Virtualization Administrator 2008 R2
- MCITP Enterprise Messaging Administrator 2010
- ITIL
- Microsoft Lync
- AWS Cloud
- PMP
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Languages
Arabic
FluentEnglish
FluentFrench
IntermediateGerman
Beginner
Training & Certifications
Nutanix Certified Services - Core Associate 6
Nutanix·2024Nutanix Certified Professional - Database Automation 6
2024Nutanix Certified Professional - Cloud Integration 6
Nutanix·2024Nutanix Certified Professional - Multicloud Automation 6
Nutanix·2024Nutanix Certified Professional - Unified Storage 6
Nutanix·2024Nutanix Certified Professional - Multicloud Infrastructure 6
Nutanix·2024AWS CLOUD PRACTITIONER CERTIFIED
AWS·2023AWS Certified Solutions Architect - Associate
AWS·2023PMP
PMI·2013PMP
New Horizons·2013MCTS Microsoft SharePoint 2010, Configuring
Microsoft·2011MCITP - Enterprise Messaging Administrator 2010
Microsoft·2011ITIL Foundation V3
2010MCITP Enterprise Administrator
Microsoft·2010CCNP
Synergy·2008CCNP
Cisco·2008CCNA
Synergy·2008CCNA
Cisco·2008