Wissam Nabih Salhab
IT Administrator
Beirut, LebanonWork Experience
Technical Support AgentFull Time
Terranet
Oct 2011 - Present -13 yrs, 8 months
Lebanon
- Job Details:Activities and responsibilities: • Providing first level technical support to customers • Ability to convey technical solutions in a clear and concise manner. • Troubleshooting with customers • ADSL Installation • Modem and Router Configuration • Setting up new users' accounts and profiles and dealing with password issues.
Technical Support AgentFull Time
IDM
Jun 2011 - Sep 2011 -3 months
Lebanon , Beirut
- Job Details:Activities and responsibilities: • Providing first level technical support to customers • Ability to convey technical solutions in a clear and concise manner. • Troubleshooting with customers • ADSL Installation • Modem Configuration • Setting up new users' accounts and profiles and dealing with password issues.
Education
BS in Computer Communication
American University of culture and EducationJan 2011 - Jan 2013 - 2 yr
BS in Computer Communication
LIUJan 2007 - Jan 2011 - 4 yr
High School - Other
Ecole Technique Superieur AmiliehJan 2005
Activities
IT Administrator Volunteer at Lebanese Civil Defense
Volunteering
Mar 2012 - Present -13 yrs, 3 months