Wissam Gomaa Abdulwahab

Senior Operations Engineer

Nasr City, Cairo, Egypt

linkdatacenter

Sep 2018 - Sep 2020 -2 yrs

Egypt

Job Details:Design infrastructure environment according to Customer/Project requirements Updating technical documentation Research and recommend possible automated approaches for system administrations tasks. Assess new technologies and products, applying industry best practices and methodologies to engineering and operations activities. Provide on-call consulting advice and technical support to external/internal customers regarding specific operational/applications issues. Participate in overall secure design and performance of system/server’s environment. Take lead in resolving operational issues, perform root cause analysis, and implement necessary corrective actions to prevent re-occurrence.

TopLine

May 2014 - Sep 2018 -4 yrs, 4 months

Egypt , Cairo

Job Details:Responsible of installation, configuration and maintenance of 100% LINUX based servers and web servers. Linux Serves Administration (RedHat, and Centos) performed. Data Center hosting management. Support customers via ticketing systems. Perform server’s daily backups and perform restores as required. Apache, Nginx, (web services) installation, configuration, and performance tuning Installing and Configuring Mail Servers (Exim, Postfix) Virtualization (KVM, OpenVZ). Web hosting Control Panels (WHM, PLESK, and cPanel) Database (MySQL) installation, configuration, troubleshooting.

vision

Mar 2014 - Dec 2014 -9 months

Egypt

Job Details:Install, Maintain, troubleshooting, provide support for Linux based servers varying from VPS, dedicated servers &shared hosting servers. Install, Manage, Configure &Troubleshoot Linux servers & services (Apache, MySQL, DNS, SSH, IPTables). Installing, configuring & Troubleshooting web servers such as Apache, Nginx. Installing, configuring & Troubleshooting services such as Apache, MySQL, Exim. Installing, configuring & maintaining Firewalls & Antivirus such as CSF, Linux Malware Detect. Support customers via ticketing system provided. Creating & configuring VPS using KVM. Handling abuse reports from Data Centers. Assisting Clients in transferring accounts to company servers. Managing backup & restore processes. Monitoring 100% Servers Performance Usage & Security. Write bash scripts to manage severs and automate tasks established. Managing hosting solution through WHM & CPanel. Installing, configuring & Troubleshooting Network Services (NFS, Samba, SSH, FTP/SFTP) Installing, configuring & Troubleshooting DNS Server.

RHCSA, RHCE, and CKA Certificates