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Wilson Lewis

Operational Lead

Pune, India
  • MS Word
  • MS Excell
  • MS Powerpoint
  • People Management
  • Team Management

Work Experience

  • Operational Lead at Wipro Technologies

    Apr 2011 to Jan 2017 · 5 Years 2 Months
  • Technical Specialist at Wipro Technologies

    Sep 2007 to Mar 2011 · 3 Years 5 Months

Education

  • Technical Diploma in Electronics and Communication Engg

    Karnataka University - Egypt 1992 to 1995 · 3 Years
  • High School - Other

    St. Mary's High School - Egypt 1990

Achievments

Successfully Executed two Lean Projects to improve the Restore SLA and improve customer experience.

Skills
Tools and Fields of Expertise

  • MS Word
  • MS Excell
  • MS Powerpoint
  • People Management
  • Team Management
  • Incident Management
  • IT Operation Management

Languages

  • English

    Fluent
  • Hindi

    Fluent
  • Kannada

    Fluent

Training & Certifications

  • ITIL Intermediate-Service Operation

    People Cert · 2017
  • Project Management

    Wipro Technologies · 2016
  • ITIL 2011 Foundation

    TUV SUD Akademie · 2012
  • CCNA

    KaRRox · 2008
  • Avaya IP Office

    Avaya Global Connect Ltd. · 2007