
Wessam Zidan
Sales Account Manager at Gulf Flowers Distributions
Ajman, United Arab EmiratesWork Experience
Business Development SpecialistFull Time
Universal Certification and Services
Oct 2024 - Present -8 months
United Arab Emirates , Ajman
- Job Details:Empowering UAE businesses to achieve operational excellence and enhanced market credibility through ISO certification and strategic business development. My focus is on helping clients not only meet standards but also leverage them for tangible growth and competitive advantage.
Sales Account ManagerFull Time
Gulf Flowers Distributions
Jan 2023 - Present -2 yrs, 5 months
United Arab Emirates , Dubai
Customer Support SpecialistFull Time
Education
Bachelor's Degree in Arts
Cairo University (CU)Jan 2008
Achievements
Experienced Sales Executive and Customer Service Specialist with over 10 years of success in driving revenue and building client relationships across diverse industries. Achievements include: - Secured SAR 270,000 monthly contract with a major wholesaler at Perfumes of Arabia, boosting market presence in KSA by 15%. - Consistently exceeded sales targets at Gulf Flowers, increasing brand awareness and securing profitable partnerships. - Improves customer satisfaction scores at Etisalat through effective problem-solving and service strategies. - Currently expanding my skills in digital marketing and web development through ongoing courses on Coursera and Udemy.
Skills
- Digital Marketing
- Outdoor Sales
- Indoor Sales
- Customer Support
- Customer Service
- Customer Satisfaction
- CRM
- Digital Advertising
- Sales Planning
- Sales Field
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Foundations of Digital Marketing and E-commerce
Coursera·2024Attract and Engage Customers with Digital Marketing
Coursera·2024The Complete 2024 Web Development Bootcamp
Udemy·2024Google Marketing & E-commerce Certificate
Coursera·2024Selling Across Culture, Race, and Gender Differences
LinkedIn Learning·2024Managing Your Sales Process
LinkedIn Learning·2024Develop Your Sales Knowledge and Skills
LinkedIn Learning·2024B2B Sales Foundations,
LinkedIn Learning·2024