
Wessam Mohamed Faied
Sales Supervisor
Cleopatra, Alexandria, EgyptWork Experience
Sales Supervisor Full Time
- Job Details:1- Supervised a sales force of sales associates. 2- Built relationships with customers and the community. 3 -Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. 4- Promptly resolved all customer requests, questions and complaints. 5- Contacted customers by phone and email in response to enquiries. 6- Trained all incoming sales team members. 7- Reviewed operational records and reports to project sales and determine profitability.
Accountant and Public Relations Manager Full Time
High Institute of Islamic Studies and Arabic Language
Feb 2011 - Jul 2013 -2 yrs, 5 months
Egypt , Alexandria
- Job Details:1- Created daily and weekly cash reports for accounting management. 2- Worked with managers to develop annual expense plan goals. 3- Recorded and filed employee benefit, salary and annual evaluation information. 4- Organised forms, made photocopies, filed records and prepared correspondence and reports. 5- Produced monthly reports using advanced Excel spreadsheet functions.
Education
Bachelor in Hotel &Tourism; in Hotel Department
High Institute of Tourism & Hotels, (E.G.O.T.H)Jan 2009 - Jan 2012 - 3 yr
College Diploma in Hotel Department
High Institute of Tourism and HotelsJan 2007 - Jan 2009 - 2 yr
High School - Thanaweya Amma
Lycée El-HorreyaJan 2005
Skills
- computer
- Internet
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Windows
- Microsoft Outlook
- Adobe Photoshop
- Adobe illustrator
- Adobe Flash
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Languages
Arabic
FluentEnglish
AdvancedFrench
Intermediate
Training & Certifications
Computer maintenance
Smouha Academy·2012English course
American Language Institute·2009French course
American Language Institute·2009Managerial Skills
American Language Institute·2009Graphics – (Photoshop, illustrator & flash )
American Language Institute·2009