Wessam Mohamed Shaheen

Junior Software tester Full Time

• Job Details:- Write and execute test cases on MTM (TFS) - Evaluate and test new or modified software programs - Investigate potential defects and discuss them with Team leader. - Document and track bugs till closure. - Prepare and perform UAT for the customer - Regression testing - Adapts to new "testing software tools” that the company might decide to use. Projects: Desktop Application: -secure document issuing system “Sending scanned FPs to AFIS for embassy application ”Lesotho country” - secure document management system “change passport type functionality in stock ”Lesotho country” - SDIS MWI using Innovatrics SDKs - GET AFIS Integration Service - SDIS &SDMS ZIM Refugee Travel Document - SDIS Safe Layer PKI “Zimbabwe” - SDMS Adding a new Report “Zimbabwe” - SDIS MWI & GET Compress tool - Border Control Web application: - Community ID “CID” attendance system application - GET spooling system - SDIS - Electronic Driving License and Vehicle Registration System “EDLVR” - GET Identity - GET License Server

Junior Tester and Training coordinatorFull Time

• Job Details:working in Ainshams University in Computer & Information technology Unit (since March 2015-now): Tittle: Junior Tester & Training coordinator Job responsibilities: Training coordinator: Delivering courses & analyzing training needs Junior Tester: Testing University portal and unit data base Design and execute test cases Write clear bug reports and scenarios Write detailed test reports

senior technical supportFull Time

• Job Details: working as technical support second line: -Resolve customers’ complaints and problems &&Handle; effectively the needs of the customers and enhance standards of quality for the service offered and to increase customer satisfaction. -Troubleshooting and identifying PC problems & Modem problems affecting Internet service. -Troubleshooting Wireless Connectivity Problems -Coaching and assisting the newly hired representatives