Wessam Maher
BCS business analyst, MBA
Alexandria, EgyptWork Experience
Service Desk AnalystFull Time
iSolutions - University of Southampton
Jun 2018 - Nov 2018 -5 months
United Kingdom , Southampton
- Job Details:1- Creating incident/request tickets 2- Creating problem ticket 3- Escalate tickets to 2nd line team 4- Providing support to users over the phone, by email and face to face.
Business Development ManagerFull Time
Inovaeg
Mar 2016 - Feb 2017 -11 months
Egypt , Alexandria
- Job Details:1- Developing Business Relationships Strategies 2- Develop Market strategy for entering new markets 3- Develop Social Media strategy 4- Meet Potential Clients 5- Finding new market opportunities
Business AnalystFull Time
ITQAN for smart solutions
Oct 2015 - Feb 2016 -4 months
Egypt
- Job Details:1- Meeting Clients to know their business pain 2- Write Business proposals 3- Make demo presentation about the company products 4- Data Gathering Requirements Document according to meetings with the client 5- Create Work flow of the client’s business 6- Create Swim lane flow of the business 7- Create Use Case
Co-Founder - Business Consultant - Marketing Analytics DirectorFull Time
Advice Consultant
Sep 2015 - Jun 2018 -2 yrs, 9 months
Egypt , Alexandria
- Job Details:Advice Consultant provides Business and Marketing Consultancy (focusing on Digital Marketing for companies and products) in addition to providing Digital Marketing insights about your products, website, and how to increase your online presence in order to increase your brand awareness, increase your market share in order to be more profitable
Education
MS Marketing Analytics in Marketing Analytics
University of SouthamptonJan 2017 - Jan 2021 - 4 yr
MBA in Management Information System
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2006 - Jan 2011 - 5 yr
Bachelor's Degree in Management Information System
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2000 - Jan 2003 - 3 yr
Skills
- Adobe Photoshop
- Microsoft Office
- Management
- Photography
- Technical Writing
- Product Reviews
- Database
- Product/market/competitor analysis
- Business Analysis
- SAP
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Languages
Arabic
FluentEnglish
FluentFrench
Beginner
Training & Certifications
Marketing Analytics Tools (R, Tableau, Exploratory, Rapid Miner)
Individual·2017Sales and Marketing Consultation
Keypath (EBRD)·2016Managing a consulting Business
Keypath (EBRD)·2015Management consulting business
Keypath (EBRD)·2015Business diagnostics
Keypath (EBRD)·2015Foundation Certificate in Business Analysis
BCS, The Chartered Institute for IT·2015SAP Sales and Distribution
Allied Consulting·2015Agile Scrum
SEEC (Software Engineering Competence Center)·2013PMP
CMCS·2012Microsoft Analysis server 2005
Individual·2005Oracle Data warehousing 10g
Individual·2005Oracle 9i DATABASE ADMINISTRATION
New Horizon·2005Programming SQL Server 2000
AAST·2003Six Sigma
Bechtel·2003Microsoft Analysis server 2000
Individual·2003