wessam ahmed
contracting manager
Helwan, Cairo, EgyptWork Experience
contracting managerFull Time
Bright Care
May 2018 - Oct 2018 -5 months
Egypt , Giza
- Job Details:responsible for contracting and ongoing relationships with suppliers of services and expanding the medical network of company, as well as management and supervision of contracting team and the delegating of tasks.
Medical representativeFull Time
life scan
May 2017 - May 2018 -1 yr
Egypt , Giza
- Job Details:promoting and selling center's services by following up existing doctor's clinics and hospitals, increasing sales by informing potential customers about center's services
telesales representativeFull Time
E3mel business academy
Jan 2017 - May 2017 -4 months
Egypt , Cairo
- Job Details:Contacting potential or existing customers to inform them about a service using scripts. Answering questions about courses of the academy. Asking questions to understand customer requirements and close sales.
CUSTOMER SERVICE REPRESENTATIVEFull Time
Etisalat UAE
May 2015 - May 2017 -2 yrs
Egypt , Cairo
- Job Details:-Manage large amounts of incoming calls -Generate sales leads -Identify and assess customers’ needs to achieve satisfaction -Build sustainable relationships and trust with customer accounts through open and interactive communication -Provide accurate, valid and complete information by using the right methods/tools -Meet personal/customer service team sales targets and call handling quotas -Handle customer complaints, provide appropriate solutions and alternatives within the time limits -follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents -Follow communication procedures, guidelines and policies
Education
Bachelor's Degree in account
Cairo University (CU)Jan 2008 - Jan 2013 - 5 yr
Skills
Languages
Arabic
FluentEnglish
Advanced