
wessam Mohamed sharaf
Chief Decision & Compliance Strategist – Governance, Risk & AML/CFT Affairs
Maadi, Cairo, EgyptWork Experience
CCO | Governance, Risk Management, and Compliance (GRC)Full Time
ACT
Jan 2016 - Present -9 yrs, 6 months
Egypt , Cairo
Managing Director, Head of Asset & Portfolio ManagementFull Time
Premier Holding
May 2013 - May 2015 -2 yrs
Egypt , Cairo
- Job Details:o Prepared and delivered training in Human Development, personality types and styles, which created awareness in relation to Policy Loyalty, Sales, Marketing and the art of dealing with others. o Assessed the work cycles, production levels and determined job roles for the staff to best acquire higher production output. o Created complete Manuals and Handbooks for a variety of departments, which insured unified work flow. o Solved and counseled employees' personal and work related challenges and issues. o Established and followed a systematic hiring procedure ensuring that all new employees have their own personal file, are inputted in the system, are included in the yearly budget and are paid within the company pay scale relevant to their position. o Participated effectively in many Employment Fairs as a recruiter. o Created company policies and rules, maintained its implementation & confirmed that it aligns with the company’s overall strategy.
Director of Electronic Trading & Business Development ManagerFull Time
CI Capital – Group Member CIB
Apr 2011 - Jul 2013 -2 yrs, 3 months
Egypt , Giza
- Job Details:• Provide E-trading, mobile trading & ATM trading systems free of errors & managing the company’s call center by executing the company’s strategy efficiently & effectively in both companies and supervising the team work. • Developing, implementing, motivating & executing strategic plans to achieve short & long-term business goals & providing reports & solutions in case presence of obstacles facing the plan . • Place the new offers & promos to be presented by the company & ensure that all the employees all over the branches are fully aware of them. • Putting the general strategies for Electronics Trading Department in alignment with the company policy. • Supervise over all the branches and make sure they are following up the instructions & the rules agreed upon in regards to the e-trading services. • Propose projects, study & implement them in a timely & a professional manner to meet the customer needs and expectations. • Close deals with different reputable marketing agents and organizations as a business development figure. • Meet the KPIs (Key Performance Indicators) regularly. • Ensure that at least 98% of the transactions are free of errors. • Achieve at least 97% of the level of satisfaction for the customers to access the quality of service.
Vice President for Online DepartmentFull Time
HC Securities
Sep 2009 - Mar 2011 -1 yr, 6 months
Egypt , Giza
- Job Details:• Assigned by the company to establish the Online Department. • Assist in planning the hierarchical organization for the Online department within the company; specify the goals, the responsibilities & the job description of each employee in the department. • Assist in setting the department's policy to be followed by the team members in alignment with the general company policy. • Conduct interviews to the suitable candidates for the Online department & provide training & orientation to the new comers. • Manage a team of 15 member & ensure that the rules set are followed by them & that they are achieving their agreed upon tasks according to the company's timelines. • Act as the company's interface to all the Online customers & ensure achieving complete customer satisfaction. • Prepare & set all the Online Service promotions & offers. • Handling all the Retail issues within the company. • Launched the Online Service in three months only. • Completed Preparation for the company's participation in Trend 2010 & handling all the issues related (Booth, departments’ representatives ...)
Education
Literature Psychology in Psychology
Cairo University (CU)Jan 2018 - Jan 2021 - 3 yr
Licentiate of Law in Law
Cairo University (CU)Jan 1992 - Jan 1996 - 4 yr
High School - Thanaweya Amma
Orman SchoolJan 1992
Skills
- Business Planning
- Microsoft Office
- Internet
- Presentation Skills
- Compliance Management
- Administration
- Human Resources
- Capacity Building
- Trainer
- Business Coach
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
ISO/IEC 27001 - Dynamics of Information Security Management System (ISMS).
Alison·2024Sustainable Development
university of Copenhagen·2023Behavioral Finance
Duke University·2023The Sustainable Development Goals
university of Copenhagen·2023Corporate & Commercial Law
University of Illinois at Urbana-Champaign·2022Licensed MLRO and Compliance Officer
The Egypt Financial Supervisory Authority (FRA)·2020o Certified Systemic Intelligence In Action
Bert Hellinger Institute , Nederland·2017o Certified Systemic Consulting & Systemic Speed Coaching
Bert Hellinger Institute , Nederland·2016o Certified Neuro-Linguistic Programming Master Practitioner
NLP American Board·2015Certified Coach
The international Association of Coaching Institutes , Germany ·2015o Certified The Principles of Effective Training Course
HRDA Trainer , UK·2015o Certified Practitioner In the Art and Science of Neuro-Linguistic Programming
INLPTA·2015o Licensed Managing Director for Assets Management firms
The Egyptian Financial Supervisory Authority. The Egyptian Financial Supervisory Authority. ·2013Director of Asset and Portfolio Management
Egypt Financial Supervisory Authority (FRA)·2013o Certified REIKI Practitioner USUI RYOHO REIKI
HRDA Trainer , UK·2013o Certified Global Career Development Facilitator
NCDA & CRG, USA·2012