
wesam zayat
It Help Desk Technician
6th of October, Giza, EgyptWork Experience
It Help Desk TechnicianPart Time
maka store
Jan 2020 - Jun 2021 -1 yr, 5 months
Egypt , Cairo
- Job Details:my main tasks, was to customer support and repair devices software and hardware. my daily task was to dealing customer requests, using a few steps(, - first thing first, I recording information customer device - start to checking the device to detect the issue - last thing is start to fixing hardware/software problem in this device
Education
Bachelor's Degree in computer science
Tanta UniversityJan 2020
Languages
English
Intermediate
Training & Certifications
ICDL CERTIFICATE
ICDL ARABIA·2021