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wesam zayat

It Help Desk Technician

6th of October, Giza, Egypt

Work Experience

  • It Help Desk TechnicianPart Time

    maka store

    Jan 2020 - Jun 2021 -1 yr, 5 months

    Egypt , Cairo

    • Job Details:my main tasks, was to customer support and repair devices software and hardware. my daily task was to dealing customer requests, using a few steps(, - first thing first, I recording information customer device - start to checking the device to detect the issue - last thing is start to fixing hardware/software problem in this device
  • Education

    • Bachelor's Degree in computer science

      Tanta University

      Jan 2020 

    Skills

    • Information Technology (IT)
    • Help desk
    • Computer Science
    • CCNA
    • MCSA

    Languages

    • English

      Intermediate

    Training & Certifications

    • ICDL CERTIFICATE

      ICDL ARABIA·2021
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