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Wegdan Ahmed

Technical Support Engineer

Suez, Suez, Egypt

Work Experience

  • Technical Support EngineerFull Time

    Nano Systems

    Oct 2016 - Oct 2017 -1 yr

    Egypt , Suez

    • Job Details:Follow Customers Issues Requests Support Customers by Phone or Field Visit Reporting Customers Issues

  • It SpecialistFull Time

    I-Tech Egypt

    Oct 2015 - Oct 2016 -1 yr

    Egypt , Suez

    • Job Details:-Installing and configuring computer hardware operating systems and applications; -Troubleshooting system and network problems and diagnosing and solving hardware or software faults; -Replacing parts as required -Testing and evaluating new technology -Managing and monitoring backups in multiple locations. Providing maintenance support and break-fix solutions. -Producing reports for senior managers

    • Education

    • Bachelor In Information System in Information Systems Management

      Suez Institute of information system

      Jan 2009 - Jan 2013 - 4 yr

    • High School - Thanaweya Amma

      El-Salam

      Jan 2009 

    Skills

    • IT Specialist
    • System Administror
    • Microsoft Office
    • Network Admin
    • Windows Server
    • Adobe Photoshop
    • Joomla
    • Core PHP

    Languages

    • English

      Advanced

    Training & Certifications

    • Fiber Cables

      Motorola·2016

    • MCITP

      ISI-Third Army·2013

    • Joomla!

      4 Trainee·2012

    • N+

      isi-third army·2012

    • PHP Developer

      4 Trainee·2012

    • ICDL V5

      ISI-Third Army·2011
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