Basic Info

Mohamed abbass

9 years

ASWAN, Egypt

Bachelor's Degree

Experienced

Work Experience

English speaking free lancer tour guide& leader at Oberoi organization and other

Experience Details

English speaking free lancer tour guide& leader

Hospitality/Hotels/Food Services, Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

I'm a Free Licensed Professional tour guide by the ministry of Tourism of Egypt.
I am a Tour guide since [Feb. 2008, 5 years of Experience, within this period I've been working with the most famous travel agencies accredited by the ministry of tourism in Egypt till now ….


Company Details

Oberoi organization and other (multinational)

Cairo, Egypt

More then 1000 employees

Travel and Tourism, Hospitality/Hotels, Health, Wellness and Fitness

http://www.oberoihotels.com/

Jul 2007 to present (9 years 5 months)
Sales manager and technical support at Al serag association at Al Minia governerate and others

Experience Details

Sales manager and technical support

Sales/Retail, Customer Service/Support, Installation/Maintenance/Repair

Experienced (Non-Manager)

Worked as Trainer at Al-serag Association for the course of
(How to use NLP to Communicate with yourself and in
E-marketing field ).
Worked as Technical support & networks supervisor at
Al-serag Association at El minia governerate.

Worked in "The costumer service & selling Itineraries" Field" as Public relations manager of Tourism Friends Association – Aswan branch.


Company Details

Al serag association at Al Minia governerate and others

Minia, Egypt

51-100 employees

Business Services - Other, Computer and Network Security , Public Relations and Communications

N/A

Jan 2003 to May 2007 (4 years 4 months)
Front office & reservation assistant at Oberoi hotels and resorts ( sahl hashesh ) hurghada

Experience Details

Front office & reservation assistant

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

N/A


Company Details

Oberoi hotels and resorts ( sahl hashesh ) hurghada

Hurghada, Egypt

More then 1000 employees

Hospitality/Hotels

N/A

May 2000 to Mar 2002 (1 year 10 months)

Achievements


I have achievements as English speaking free lancer tour guide& leader at Oberoi organization and other (2007 - present) i could resolve all the American and British guest problems and handle their needs during this period of work . Also , could handle some new travel itineraries for online guests needs through the internet and already carried out all these itineraries in Egypt and out side it . Also, could convince any costumer with all the electronic products features and items when i was working as a sales representative at ASMA GROUP

Education

Bachelor degree of tourism and hotels- guidance department in Guidance department

Education Details

Bachelor degree of tourism and hotels- guidance department

Guidance department, Computing and hotel managment , F & B industries

Minia University, Egypt

C / Good / 65 - 75%

English language,Egyptology , History , Art,Hieroghlephs ,Computing , Hotels managment , ticketing and other Human developments subjects

PLUS SOME TRAINING IN AGTGS

Minia University
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ahmed taha hussien secondary school

Egypt

2002

A / Excellent / 85 -100%

Bublic subjests

Ahmed taha hussien secondary school
2002

Certifications

Certificate details

Ministry of tourism , AGTGS & WFTGA membership

May 2007

N/A

http://www.wftga.org/

N/A

AGTGS & WFTGA membership

The World Federation of Touris

Training and Courses

Training/Course Details

- Present training In (Time management, Communication Skills, Leadership, Body language, listening & speaking skills & Arts of hospitality)

May 2008

Minia university and oberoi hotels and resorts

- Present training In (Time management, Communication Skills, Leadership, Body language, listening & speaking skills & Arts of hospitality)

Training/Course Details

English Conversation (6 levels )

Jun 2010

AGTC Arab group in alexandria

N/A

Training/Course Details

- Present training in (multi-standards of leading hotels of the world "LHW" standard).

Jun 2008

Oberoi hotels and resorts

- Present training in (multi-standards of leading hotels of the world "LHW" standard).

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

- Present Training In (Time Management, Communication Skills, Leadership, Body Language, Listening & Speaking Skills & Arts Of Hospitality)- Present Training In (multi-standards Of Leading Hotels Of The World "LHW" Standard).Adobe PhotoshopArabicBusiness DevelopmentBusiness Services - OtherComputer And Network SecurityComputer MaintenanceComputing And Hotel ManagmentCreativeCustomer ServiceElectronicsEnglishEnglish Conversation (6 Levels )English Speaking Free Lancer Tour Guide& LeaderF & B IndustriesFEDELIOFood ServicesFront OfficeFront Office & Reservation AssistantGuidance DepartmentHealth, Wellness And FitnessHospitalityHospitality And Hotel ManagmentHotelsInstallationInteractiveLeaderListen To The Holy Quora'anMaintenanceMicrosoft PowerPointMicrosoft WindowsMicrosoft WordMinistry Of Tourism , AGTGS & WFTGA MembershipOberoi Organization And OtherPhotographyPresenterProblem SolverPublic Relations And CommunicationsReading Every Interested ThingsRepairResolve Problems Of My GuestRetailSalesSales And Consumer ServicesSales Manager And Technical SupportSupportSwimmingTechnical SupportTravelTravel And HospitalityTravel And Tourism

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Computer Maintenance

Computer Maintenance

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Photography

Photography

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

5-7 years

FEDELIO

FEDELIO

: Advanced

: High

:

1-3 years

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

More than 7 years

Technical Support

Technical Support

: Advanced

: Extreme - I love it!

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Travel and hospitality

Travel and hospitality

: Expert

: Extreme - I love it!

:

5-7 years

Sales and consumer services

Sales and consumer services

: Advanced

: High

:

3-5 years

hospitality and hotel managment

hospitality and hotel managment

: Advanced

: Extreme - I love it!

:

1-3 years

Front office

Front office

: Intermediate

: High

:

1-3 years

Key Skills

Leader, Presenter, Creative, Problem Solver, Interactive

Online Presence

http://www.linkedin.com/profile/edit?trk=hb_tab_pro_tophttps://www.facebook.com/webmido?ref=tn_tnmnhttps://twitter.com/webmedo

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