Weaam Swiefy

Customer Service & Sales Specialist

Assiut, Egypt

Vodafone Egypt

Jan 2016 - Present -9 yrs, 5 months

Egypt

Vodafone Egypt

Aug 2014 - Dec 2015 -1 yr, 3 months

Egypt , Assiut

Job Details:Stuff ID 8136 Retail Customer Care & Sales Agent o Achieved the agreed sales targets for the different products and services. o Furnished and enhanced after selling services & keeping a customer database. o Handled customers' queries and complaints. o Provided the customers with accurate information related to the company services and products. o Accomplished all paper work that is reported to different company departments. o Managed all multi-skills function (cash-inventory). o Ensured accurate and smooth day-to-day operations

May 2014 - Jul 2014 -2 months

Egypt

Job Details: Save The Children "Biet El Ailaa Program" Participant Participated in Scheduled Sessions about developing innovative educational tools to enhance the educational operation performance

Vodafone Egypt

Nov 2013 - Jul 2014 -8 months

Egypt , Assiut

Job Details:Assuit University Hospital Project. It is a deal between Assuit University Hospital and Vodafone Egypt to enhance communication system in the hospital Project assistant o Help in implementing the project plan o Do and Follow up the project administrative work o Responsible for product delivery o Handle customer relation and complains o In Charge of financial issues "Cash management"

Bachelor's Degree in Faculty of Education, Kindergarten Department.
Assiut University (AUN)
Jan 2010 - Jan 2014 - 4 yr

in the first year in my college i got the second place at my education in my kindergarten department