Wasseem Wafaey El Wardany

Consulting ManagerFull Time

• Job Details:Responsibilities: Coaching & Monitoring employees. Creating debrief sessions & refreshment sessions for agents. Providing analytical reports to measure productivity. Contact point on any type of analytical reports or analysis concerning operations. Create & improve existing processes. Communicate with clients and third party on all relevant productivity of the company

CEOFull Time

• Job Details:1101 Brickell Ave, STE G0 #310367 Miami, FL 33231 United States Pandora Business Solutions is comprised of customer service, sales & technical support telecommunication specialists, based out of Miami, FL & Cairo , EG; Retaining experience across multiple fields and creating business solutions within multiple industries. Pandora sees business as a team sport, it's not about just one person, but the whole team. What we mean by this is that success is best when it's shared; you have to be willing to share the spotlight with others. As such, what we try to do essentially is build a company that would balance profitability with a social conscience and that starts with our people, and what we tried to do more than anything else is recognize that you can't exceed the expectations of your customers as an enterprise unless you exceed the expectations of your people first. Our services range from providing telemarketing efforts to back office processes to creating statistical & analytical reports for our daily, weekly & monthly productivity to creating virtual solutions for our clientèle to maximize their profitability. Our goal as a company is to create with our client’s long term relationships based on a high level of work ethic, quality results and efficient productivity to ensure profitability and growth for our customers and continued presence in the market place. The experience we bring to the table was honed & mastered while under the employment of the biggest corporate names globally such as Expedia, Samsung, Western Union, Teleperformance to name a few, we are confident in the service we deliver and are always eager to prove ourselves at every opportunity.