WA

walied adel abdul hamied

IT Helpdesk at Abraj Misr

Zagazig, Sharqia, Egypt

Work Experience

  • IT HelpdeskFull Time

    Abraj Misr

    Oct 2017 - Present -7 yrs, 9 months

    • Software EngineerFull Time

      BMS Egypt

      Apr 2017 - Jun 2017 -2 months

      Egypt , Cairo

      • Customer Service RepresentativeFull Time

        Xceed Company

        Dec 2015 - Feb 2016 -2 months

          • Education

          • Bachelor's Degree in Communication Engineering

            El Shorouk Academy (SHA)

            Jan 2014 

          • High School - Thanaweya Amma

            Elqawmya School

            Jan 2009 

          Skills

          • • Install, configure and manage Networks
          • • Install, configure and manage Active directory
          • • Strong knowledge about Software and Hardware troubleshooting.

          Languages

          • Arabic

            Fluent

          • English

            Intermediate

          Training & Certifications

          • • MCSA ( Microsoft Certified Solutions Associate )

            NTI ( National Telecommunication Institute )·2017

          • Training course in ( Enterprise Networking and Technical Support ) Track

            NTI ( National Telecommunication Institute )·2016

          • CCNA(Cisco Certified Network Associate) routing & switching

            Jelecom·2015
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