walid mostafa abdo

system administratorFull Time

ITFull Time

IT Support TechnicianFull Time

• Job Details:Working in a busy office environment, leading the technical support team of over 150 employees.  Being first point of call for all IT issues  Logging faults and managing response times  Diagnosing and resolving problems efficiently  Work in the pfsense firewall, networking system mikrotik, Microsoft Forefront Threat Management Gateway (TMG)  Work in the Windows Server 2012(active directory, DNS,DHCP, File Sever, Network Printers)And Windows 7,8,10 inwork group and under domain  Microsoft Hyper-V Server 2012  Microsoft exchange server 2007  Backup by ghost server, acorn’s and clonezilla  Maintaining the integral security of business networks  Ensuring all hardware operates at its optimum level with latest updates and patches  Distributing relevant jobs to junior staff members and providing support when required  Logging faults and managing response times