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Walid Salah Madkour

Country HR Manager

Alexandria, Egypt

Work Experience

  • Country HR ManagerFull Time

    Kout Food Group (KFG - AlHomaizi)

    Oct 2013 - May 2014 -7 months

    Kuwait

    • Job Details:• Planning, developing and coordinating the provision of human resource services, policies and programs while ensuring adherence to company rules and legal regulations. • Identifying and evaluating learning and development needs for the HRBP team, thereby resolving human relations, work performance and employee morale relating issues. • Interacting with departments’ heads to devise resourcing strategy, establishing requirements for personnel, designing recruitment guidelines and remuneration patterns. • Assessing the recruitment & selection process, identify opportunities, and recommend corrective actions to enhance employer branding, ensure suitable candidates are sourced and consistent flow of talent. • Fostering the development of strong, cooperative relationships within the company, thus implementing performance appraisal and career planning systems to create team synergy and improve cross-departmental processes. • Providing guidance and leadership in organizational development to support the building of effective teams operating in a large matrix organizational structure. • Assessing the HR service centers; Governmental-Formalities, L&D, Employee Services, to recommend actions that prompt better flow and enhance the HR service level. • Streamlining internal communication channels to enhance employee awareness, motivation and fostering employees’ engagement.
  • Director of HR & DevelopmentFull Time

    Kuwaiti American Foodstuff Co. (KAFCO)

    Sep 2011 - Oct 2013 -2 yrs, 1 month

    Kuwait

    • Job Details:Highlights: • Played a pivotal role in planning organization bonus scheme with the BSC concept to energize teamwork spirit, raise productivity and retention. 2012 • Successfully designed and implemented organization salary scale and benefits scheme to provide positive work environment, which reduced turnover by 4% saving KD5200 of replacement cost, in addition to enforcing fair-pay culture without affecting the company bottom line. 2012 • Successfully designed and implemented a solid framework (SLA) for overseas recruitment to set partnership standards and KPIs with certified recruitment agencies. 2011 • Certified new recruitment agencies to have 2 agencies in each of the existing 3 markets, in addition of 2 new markets (India – Nepal) to have better talent flow and higher diversity. 2012 • Efficiently contributed in the formulation and implementation of organization internal policies and regulations to raise productivity by imposing discipline, reduced cost by regulating inspection /control and saved KD12000 annually by regulating the phone benefit. 2011 • Successfully established HR department in the company to direct the HR activities. 2011 • Effectively restructured administration and governmental relations department to raise its effectiveness and resolved several governmental conflicts with less manpower thus saved KD13800 annually. 2011
  • HR ManagerFull Time

    Impulse Marketing Inc.

    Dec 2009 - Sep 2011 -1 yr, 9 months

    Canada , Montreal

    • Job Details:Highlights: • Spearheaded a province recruitment campaign for a client “Spirit Halloween Stores” that added $150000 to the company profit. 2011 • Played a pivotal role in formulating/implementing project policies to raise the effectiveness and productivity of operations. 2011 • Played a fundamental role in implementing new HRIS system to provide accurate information that saved about $18000. 2010
  • Education

    • Vocational in Human Resource Practice

      The Chartered Institute of Personnel and Development (CIPD)

      Jan 2012 - Jan 2013 - 1 Year

    • BSc in Agricultural Economics

      The Higher Institute Of Agricultural Science

      Jan 1993 - Jan 1997 - 4 yr

    Achievements

    Kuwait Food Co. (Americana) Highlights: • Lead manpower planning & recruitment for Iraq branch opening using local and overseas hiring. 2004. • Contributed in the launch of a new environment development system (Voice of Team). 2003 • Gold Standard Performance Award in 2002 & 2003; for coaching Kuwait KFC team who won the gold level at MENA & Pakistan KFC CHAMPS Challenge competition. • Customer Mania Champion Award in 2002; Adapted KFC management training program, designed by Yum Restaurants International Co., to comply with Kuwait operational & financial systems. • Designed & developed a crew member training system for Chicken Tikka Concept, which was adapted later for Americana in other 8 countries. 2001

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Fluent

    Training & Certifications

    • Steak n' Shake Executive Training

      Biglari Holdings Inc., USA·2011
    • Spirit Halloween Retail Operations

      H&M Global Inc., Canada·2011
    • IELTS

      British Council·2005
    • Effective Communication & Human Relations

      Dale Carnegie·2004
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