Basic Info

Walid mohamed

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Helpdesk at IFFCO EGYPT

Experience Details

IT Helpdesk

IT/Software Development

Experienced (Non-Manager)

Ensure the stable operation of computer hardware, software,systems and network infrastructure, including routers, switches, servers, and VOIP telephony. Install, deploy, support and maintain all desktop infrastructure and all application environments.
. Monitor all Desktop and server systems and traffic to ensure maximum availability, performance and response rates.
. Diagnose and provide root cause analysis for deliverability issues, application, hardware, network, and O/S issues.
. Evaluate and analyze systems and metrics in order to provide recommendations for service improvements.
. Assist in the development of processes to maintain business continuity and recovery standards for endpoint systems and networks
. Support IT Applications and Hardware needs For All IFFCO Egypt
. Install/Configure/Maintain/Troubleshooting a Microsoft Domain –Active Directory /DNS /DHCP
. Administrating ,Establishing and Utilizes Security policies relating to access the internet, ensure of data protection from the internet by applying firewalls on policies by Microsoft TMG
. Configure, Maintain, Troubleshooting a Cisco Unified Call Manager
. Ensure Servers availability, Performance, and Security
. Evaluate and recommend purchase of Servers, computers, network hardware and peripheral equipment


Company Details

IFFCO EGYPT (multinational)

Cairo, Egypt

101-500 employees

FMCG

http://www.iffco.com/

Jan 2014 to present (2 years 11 months)

Education

Bachelor's Degree of Arts in Arts

Education Details

Bachelor's Degree of Arts

Arts

Minia University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Minia University
2009 - 2013

Certifications

MCITP
Jun 2012

Certificate details

MCITP

Jun 2012

N/A

N/A

N/A

microsoft

N/A

Certificate details

Click to edit certification nameMCTS: Administering and Deploying System Center 2012 Configuration Manager

Dec 2014

N/A

N/A

N/A

Microsoft

N/A

Training and Courses

Training/Course Details

English Course

May 2016

Berlitz

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

Active DirectoryAdaptiveArabicArtsChessClick To Edit Certification NameMCTS: Administering And Deploying System Center 2012 Configuration ManagerEnglishEnglish CourseFMCGFlexibleFootballIBM NotesIFFCO EGYPTITIT HelpdeskInnovativeMCITPOrganizerPlannerProblem SolverSoftware DevelopmentSystem AdministrationWindows Server 2008

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Windows Server 2008

Windows Server 2008

: Advanced

: High

:

Less than 1 year

IBM Notes

IBM Notes

: Advanced

: High

:

1-3 years

Active Directory

Active Directory

: Intermediate

: High

:

3-5 years

Fields of Expertise

System Administration

System Administration

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Planner, Organizer, Problem Solver, Flexible / Adaptive, Innovative

Online Presence

http://www.linkedin.com/profile/view?id=280606029&trk=nav_responsive_tab_profilehttps://www.facebook.com/walidvenus

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