Basic Info

Walid hendy

15 years

Cairo Governorate, Egypt

Bachelor's Degree

Manager

Work Experience

MC Trainer & Technical Support at LG Electronics

Experience Details

MC Trainer & Technical Support

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

LG Electronics (multinational)

Cairo, Egypt

More then 1000 employees

Electronics and Semiconductors

N/A

Jun 2011 to present (5 years 6 months)
ENGLISH CALL CENTER SALES AGENT (CALL USA AMERICAN CLIENTS) at Financial Advising Services

Experience Details

ENGLISH CALL CENTER SALES AGENT (CALL USA AMERICAN CLIENTS)

Banking

Manager

N/A


Company Details

Financial Advising Services

Egypt

101-500 employees

Financial Services

N/A

Mar 2009 to Jun 2011 (2 years 3 months)
SITE ADMINISTRATOR AND HR ASSISTANT at Capital Drilling

Experience Details

SITE ADMINISTRATOR AND HR ASSISTANT

Administration, Human Resources

Manager

SITE ADMINISTRATOR AND HR ASSISTANT


Company Details

Capital Drilling (multinational)

Egypt

501-1000 employees

Mining and Metals

N/A

Dec 2005 to Dec 2006 (1 year)

Achievements


i have worked now for over five years in LG ME Customer Service Call Center as Mobile trainer and technical support by making power point presentations and giving training for the agents about the new models and its specifications


i have worked now in customer service field and have got the knowledge and the ways in handling the customers and helping them in getting their requirements


i made good environment in the site to make the employers work without any issues and give their top performance


Education

BA in Commerce

Education Details

BA

Commerce

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
1996 - 2000
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Nokrashy

Egypt

1996

B / Very Good / 75 - 85%

N/A

Nokrashy
1996

Training and Courses

Training/Course Details

Mobile Communication

May 2012

LG Electronics

N/A

Training/Course Details

TTT

May 2012

LG Electronics

N/A

Training/Course Details

MOT

May 2012

LG Electronics

N/A

Training/Course Details

Soft Skills

May 2012

LG Electronics

N/A

This profile is fresh!
Last update 17 days ago.

Jobseeker photo

Profile Skills and Keywords

ActivitiesAdministrationArabicBankingBooksCapital DrillingCommerceCommunicatorCustomer ServiceENGLISH CALL CENTER SALES AGENT (CALL USA AMERICAN CLIENTS)Electronics And SemiconductorsEnglishFinancial ServicesHandles StressHard WorkerHobbiesHuman ResourcesLG ElectronicsLeaderMC Trainer & Technical SupportMOTMagazinesMangementMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft WordMining And MetalsMobile CommunicationPeoplePlacesPresenterSITE ADMINISTRATOR AND HR ASSISTANTSoft SkillsSportsSupportTTTTechnologiesTechnologyWindows Movie Maker

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Windows Movie Maker

Windows Movie Maker

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

mangement

mangement

: Expert

: Extreme - I love it!

:

3-5 years

administration

administration

: Expert

: Extreme - I love it!

:

3-5 years

technology

technology

: Advanced

: Extreme - I love it!

:

5-7 years

Mobile Communication

Mobile Communication

: Advanced

: Extreme - I love it!

:

5-7 years

Key Skills

Leader, Communicator, Hard worker, Presenter, Handles Stress

Online Presence

https://eg.linkedin.com/in/walid-hendy-53371b67https://www.facebook.com/walid.hendy7

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