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WALEED ADEL behary

HR

Haram, Giza, Egypt

Work Experience

  • Call Center AgentFull Time

    Americana

    Oct 2011 - Present -13 yrs, 10 months

    Egypt , Cairo

    • Job Details:• Receiving Food Orders then sending it to the restaurants via computer system. • Handling Customer Inquiries and Complaints with faster ways besides friendly way. • Telemarketer: Promoting the new products and regenerate the product life circle with motivating the customers with new offers.

  • Call Center AgentFull Time

    Xceed

    Oct 2010 - Feb 2011 -4 months

    Egypt , Giza

    • Job Details:• Handling Customer Inquiries, Complaints and Phone line Activation Issues • Educating The Customers How To Solve Their Problems.

    • Education

    • BSC in Tourism studies

      Helwan University

      Jan 2005 - Jan 2009 - 4 yr

    • High School - Thanaweya Amma

      Haram School

      Jan 2004 

    Skills

    • Customer Service
    • Microsoft Office
    • Internet

    Languages

    • Arabic

      Fluent

    • English

      Advanced

    • French

      Intermediate

    Training & Certifications

    • HR

      NGC·2013

    • BBSA

      FGF(future generation foundation)·2010
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