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walid galal

Transmission Fiber solution Operations at Orange - Egypt

6th of October, Giza, Egypt

Work Experience

  • Transmission Fiber solution OperationsFull Time

    Orange - Egypt

    Sep 2020 - Present -4 yrs, 10 months

    Egypt

    • Job Details:Project: Fiber optical Support All Orange Sites in Egypt  Responsibilities.  Manages: the existing SDH capacity and initiate the necessary expansion .Ensures enough STM-1 and E1 and Gigs interfaces.  Test and maintenance for optical fiber.  Using: optical fiber equipment s and testing instruments.  Manage the transmission capacity allocation and its provisioning Trouble shooting to establish requirements System capacity management.  Keep track of the signal strength of different devices maintain system records and designs  Develop sensor indicators and conduct timely inspections to make sure that faulty fiber optic system does not destabilize its performance  Resolve repair and install fiber optics systems and ensure that they work properly examine and replace faulty and old fiber optic cables and also organize scheduled maintenance routines.  Operation maintenance and commissioning of Huawei SDH transmission equipment like OPTIX 10G, OPTIX 2.5G, WDM 6800, WDM 6100, OSN 1500, OSN 2500, OSN 3500.  SDH TROUBLESHOOTING For Siemens & Huawei equipment
  • Team leader IVR Interactive voice response servicesFull Time

    Atos/ Orange

    Jul 2018 - Aug 2020 -2 yrs, 1 month

    Egypt , Giza

    • Job Details:Project: IVR Genesys System (Monitoring & Support) (Orange Central). • Leading the development and deployment of IVR system. • Assigning tasks and ensuring timely project execution. • Collaborating with in fracture and support teams to ensure system integration. • Monitoring and optimizing system performance and user experience. • Providing technical guidance and resolving operational issues. • Preparing technical documentation and performance reports.
  • Senior Systems Engineer.Full Time

    IBM

    May 2006 - Jun 2018 -12 yrs, 1 month

    • IT Admin Computer.Full Time

      DGX Software Production

      May 2005 - Mar 2006 -10 months

      • Education

        • Bachelor's Degree in IT

          Egyptian Ministry of Communications

          Jan 2004 

        Skills

        • computer
        • IT Admin
        • Fiber Optics
        • Fiber to the home (FTTH)
        • Operating Systems
        • HANA
        •  internet software’s.

        Languages

        • Arabic

          Fluent
        • English

          Advanced
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