
walid galal
Transmission Fiber solution Operations at Orange - Egypt
6th of October, Giza, EgyptWork Experience
Transmission Fiber solution OperationsFull Time
Orange - Egypt
Sep 2020 - Present -4 yrs, 10 months
Egypt
- Job Details:Project: Fiber optical Support All Orange Sites in Egypt Responsibilities. Manages: the existing SDH capacity and initiate the necessary expansion .Ensures enough STM-1 and E1 and Gigs interfaces. Test and maintenance for optical fiber. Using: optical fiber equipment s and testing instruments. Manage the transmission capacity allocation and its provisioning Trouble shooting to establish requirements System capacity management. Keep track of the signal strength of different devices maintain system records and designs Develop sensor indicators and conduct timely inspections to make sure that faulty fiber optic system does not destabilize its performance Resolve repair and install fiber optics systems and ensure that they work properly examine and replace faulty and old fiber optic cables and also organize scheduled maintenance routines. Operation maintenance and commissioning of Huawei SDH transmission equipment like OPTIX 10G, OPTIX 2.5G, WDM 6800, WDM 6100, OSN 1500, OSN 2500, OSN 3500. SDH TROUBLESHOOTING For Siemens & Huawei equipment
Team leader IVR Interactive voice response servicesFull Time
Atos/ Orange
Jul 2018 - Aug 2020 -2 yrs, 1 month
Egypt , Giza
- Job Details:Project: IVR Genesys System (Monitoring & Support) (Orange Central). • Leading the development and deployment of IVR system. • Assigning tasks and ensuring timely project execution. • Collaborating with in fracture and support teams to ensure system integration. • Monitoring and optimizing system performance and user experience. • Providing technical guidance and resolving operational issues. • Preparing technical documentation and performance reports.
Education
Bachelor's Degree in IT
Egyptian Ministry of CommunicationsJan 2004
Skills
Languages
Arabic
FluentEnglish
Advanced