Walid Ahmed
Commercial and CS director - MBA excutive
Cairo, EgyptWork Experience
Education
Bachelor's Degree in oriantel language
Cairo University (CU)Jan 2009
Achievements
Commercial & CS Director – ECC Group Increased revenue by 15% in 6 months and reduced operational costs by 10%. Improved customer satisfaction by 15% through enhanced customer experience strategies. Sales Director – AMIT Learning Expanded client base by 30% and exceeded revenue targets by 25%. Improved sales forecast accuracy by 20% and increased product demand by 10%.
Skills
- Customer Experience Optimization & Retention Strategies Team
- Leadership & Cross-functional
- Collaboration Revenue Growth & Sales Optimization
- Operations and Strategy Data Analysis Performance Insights,
- Management Market Analysis & Competitive Benchmarking
- Strategic Business Planning & Commercial Management
- Contract Negotiation & Vendor
- Financial Forecasting & Budget
Training & Certifications
MBA
IBAS·2023Data analysis
IMP·2020Coaching course
Golden book·2018English
AUC·2008