
Waleed Siddiqui
Export Marketing Manager
New Cairo, Cairo, EgyptWork Experience
Account ManagerFull Time
- Job Details:•Create an inspiring team environment with an open communication culture •Set clear team goals •Delegate tasks and set deadlines •Oversee day-to-day operation and monitor team performance and report on metrics •Motivate team members and discover training needs and provide coaching •Listen to team members feedback and resolve any issues or conflicts •Recognize high performance and reward accomplishment •Encourage creativity and risk-taking •Suggest and organize team building activities •Handling inquiries of the customers through emailing and chatting in English only. •Conducting call backs based on business needs. •Providing recommendations to enhance business productivity if required.
CEO & FounderFull Time
Ciliegio Co.
Jul 2013 - Sep 2017 -4 yrs, 2 months
Egypt , Cairo
- Job Details:CEO & Founder of Ciliegio Restaurant & Lounge. Being located in New Cairo is exclusive to fine dining. Sophistication, freshness and creative recipes to offer our customers what is right and to walk away baring a smile all the way. As an extra experience, we provide our customers an opportunity to try our most fresh, most succulent and tastiest Italian food whatever their choice rest assure. www.facebook.com/Ciliegio.egypt Responsibilities: • Incorporated, leased, supplied, furnished, decorated, and currently run a authentic Italian cuisine & delivery restaurant. • Controlled inventory of food on a weekly basis to minimize food costs. • Created marketing strategies to track existing and new customers. • Prepared cash drawer and petty cash as required. • Planned and coordinated menus. • Checked stock levels and ordered supplies. • Managed and scheduled staff. • Set budgets and analyzed restaurant expenses. • In charge of staff recruitment, interviewing, hiring, training, and performance evaluation. • Ensure the integrity of restaurant operations through excellence in customer relations. • Handle daily cash records, readings, bank deposits and bookkeeping. • Managed seven employees. • Served more than 50 customers on the weekday mostly students and 100 to 150 customers on the weekends. • Completed CR (Company registration) license. • Managed POS (Point of sale) and maintaining restaurant data via iiko software and hardware systems. • Organized promotional events
Project sales account managerFull Time
Alshaya International - Trading Division
Mar 2012 - Jul 2013 -1 yr, 4 months
Qatar , Doha
- Job Details:Working with Alshaya International Qatar - Trading Division as Project Sales Account Manager. Alshaya International as one of the most dynamic and successful retailing & trading companies in the region, Alshaya Retail franchises some of the world’s best known brands, making them flourish in new markets, from the Middle East and North Africa to Russia, Turkey and Europe with brands such as Starbucks, Mothercare, H&M, Debenhams, Estel etc. www.alshaya.com www.alshayatrading.com Responsibilities: • Performing direct marketing and sales activities to generate sales as per the agreed sales and marketing plan. • Maintaining and developing existing and new customers through planned individual account support. • Monitoring and reporting on activities and providing relevant management information. • Explaining all the technical information of the products as well as communicating the mode of use of all the products in the most professional and efficient way. • Identifying business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options. • Maintaining relationship with clients by providing support, information, and guidance, researching and recommending new opportunities, recommending profit and service improvements. • Carrying out market research, competitor and customer surveys.
Education
BBA in Sales & Marketing
Cape Breton UniversityJan 2004 - Jan 2009 - 5 yr
High School - IGCSE
Manarat Al-SharkiaJan 2003
Achievements
• Achieved 2nd rank at the Hilti's BTS Region EA Quiz at Dubai'11 and was rewarded accordingly. (Reference upon request).
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Office
- Microsoft Outlook
- Internet Research
- Communication - Interpersonal skills - export/import
- Point of Sales (POS) - iiko
- Import / Export
- Building Materials
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Languages
English
FluentArabic
Fluent
Training & Certifications
Estel Group (Italy), BN (Poland), SEDUS (Germany), Aresline (Italy) and Boss Design Group (UK)
Alshaya International - Trading Division·2012Certificate of Accomplishment
Hilti Qatar W.L.L·2011Certificate of Development
Hilti Qatar W.L.L·2011Denso Certificate of training
Rezayat Group - Kuwait·2009TOEFL
2003IGCSE - British Council
2003