Basic Info

Waleed Mosaad

15 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

ICT Associate at UNODC - United Nations Office on Drugs and Crime - Regional Office for the Middle East & North Africa

Experience Details

ICT Associate

IT/Software Development

Experienced (Non-Manager)

Network Administration / Serve


Company Details

UNODC - United Nations Office on Drugs and Crime - Regional Office for the Middle East & North Africa (multinational)

Cairo, Egypt

101-500 employees

Non-Profit Organizations

www.unodc.org

Nov 2010 to Sep 2015 (4 years 10 months)
ICT Officer at Catholic Relief Services

Experience Details

ICT Officer

IT/Software Development

Experienced (Non-Manager)

Responsibilities:
- Setting up and maintaining the interactive communication and collaboration system for Egypt offices;
- Assuring the network system runs smoothly and virus-free;
- Providing system administration and maintenance;
- Ensuring data protection and providing end-user support;
- Providing guidance on IT equipment purchases;
- Ensuring IT system quality;
- Maintaining CRS Egypt passive network;
- Performing IT maintenance week and ensuring systems updates and hotfixes implementation including antivirus updates and virus checks;
- Maintaining and updating IT inventory in all CRS Egypt offices;
- Additional voluntary role as an emergency preparedness and security response officer.
Achievements:
- Gave training sessions to familiarise staff with existing information-sharing and collaboration tools;
- Installed wireless networks in CRS main office and other governorates in Egypt;
- Deployed voice over IP throughout CRS Egypt offices and linked this to CRS globe;
- Replacement and installation of new cabling system;
- Implementation of a PBX billing system;
- Documented network infrastructure;
- Implemented a regional disaster recovery plan.


Company Details

Catholic Relief Services (multinational)

Cairo, Egypt

51-100 employees

Non-Profit Organizations

www.crs.org

Jan 2008 to Nov 2010 (2 years 10 months)
MIS Officer at Catholic Relief Services

Experience Details

MIS Officer

IT/Software Development

Experienced (Non-Manager)

- Provide technical support for the CRS partners for the CRS systems deployed
- Deployed and installed the CRS applications and systems for the CRS partners
- Provided field technical visits
- Conducted many on-job training for the NGO staff
- Developed many CRS Manual for many applications and systems
- Developed new reports and forms as needed by partners and/or donors.
- Designed and developed a system for business development services to track the individuals that receiving the services , register the workshops , entry the training for clients and for physicians , and entry for the vaccination workshops
- Updated the CRS applications and designed new forms and reports
- Designed and developed a system for the Refugee project funded by UNHCR , for the project activities , the system is called RTS ( Refugee Tracking System )
- Developed project proposals for 12 local NGOs
- Developed a business plan for NGO in Assuit
- Preparing and Reviewing the monthly donor report of the New Tomorrow (FISC) Project on timely basis and with high accuracy and quality for the Donor SFD ( the Egyptian Social Fund of Development ).
- Preparing the monthly donor report of the ESFD (Egyptian Swiss Fund of Development) project in 2 governorates for 2 MFI associations on timely basis and with high accuracy and quality
- Monthly follow up and receiving the projects databases from CRS partners ( 10 NGO associations in 7 Governorates ) and assure that CRS partners sent their databases on time and also check the databases and data and validation if there any errors , and also analysis partners databases for accuracy and to be sure that all required information were entered


Company Details

Catholic Relief Services (multinational)

Cairo, Egypt

N/A

Non-Profit Organizations

www.crs.org

Dec 2006 to Dec 2007 (1 year)
System Analysis and Design Specialist at Central Metallurgical Research and Development Institute (CMRDI)

Experience Details

System Analysis and Design Specialist

IT/Software Development

Experienced (Non-Manager)

Network :
- Designed the network infrastructure, and supervised the implementation of a large scale Local Area Network (500 Nodes) with budget over 1,250,000 EGP.
- Monitor the network performance.
- Resolve network problems
- Shared in designing and implementation of a Wide Area Network between CMRDI and ESTINET.
- Implemented Mail Server, Web Server
Technical Support : Provide technical assistance for CMRDI Staff
Computer Hardware / Software :
- Determined the specifications for new equipment & software required to support the business plan.
- Install, test, and deploy new components within the institute's computer & data processing environment.
IT Inventory :
- Maintain a log book for IT inventory for PCs , printers , Network equipments , scanners , Faxs , Software CDs
Maintenance :
- Maintain a log file and follow up of PC maintenance.
- Maintenance follow-up and periodic maintenance for 362 PCs , 23Laptops , 35 different types of printers and a number of scanners
Applications and systems developing :
- Designed and developed an application of Maintenance follow-upMFS, to follow-up and quick response to the maintenance problems requests .
- Designed and developed an application for tracking the activities of the projects in CMRDI (Projects Activities System PAS) , recoding the daily activities of CMRDI projects and services .
- Designed and developed employee affairs system EAS for the employee affairs department to help them to record employee data and the daily procedures for the department like employee absence , employee trainings , scanned employee documents and the other related tasks .
Training : Conducted a trainings for the newly graduated youth and CMRDI staff in the computer lab in the IT department
Other tasks : Shared in organizing seminars & workshops (local &international) in various fields.


Company Details

Central Metallurgical Research and Development Institute (CMRDI)

Cairo, Egypt

101-500 employees

Government

www.cmrdi.sci.eg

Sep 2004 to Nov 2006 (2 years 2 months)
System Analysis and Design Specialist at Trade Information Center

Experience Details

System Analysis and Design Specialist

IT/Software Development

Experienced (Non-Manager)

- Participate in designing and implementing the Computer Network in CRA Commercial Register Authority offices.
- Unix Server Administration.
- Administering & designing LANs, WANs internet/intranet, and voice networks
- Responsible for communication protocols, configuration, integration & security. Investigating, diagnosing and resolve all network problems.
- Ensuring that all hardware and software is configured and installed correctly
- Responsible for diagnosing & resolving hardware, software & end users problems
- PCs maintenance
- Network maintenance and trouble shooting
- Participate in CRA Applications Development
- Provide consultations and technical support for CRA Application users
- Prepare technical documents and training materials for the provided courses in the IT center.
- Teach computer courses for trainees of the staff and employees.
- Teach computer courses to newly graduated in the governmental national project for improving the capabilities of young and newly graduated
- Database backup


Company Details

Trade Information Center

Cairo, Egypt

101-500 employees

Government

N/A

Oct 2001 to Sep 2004 (2 years 11 months)

Education

BSc of computer and information sciences in Computer Science - Information Technology

Education Details

BSc of computer and information sciences

Computer Science - Information Technology

Ain Shams University, Egypt

B / Very Good / 75 - 85%

computer science - Information technology

N/A

Ain Shams University
1996 - 2000

Certifications

Certificate details

TIA Certification in Convergent Network Technologies CCNT

Nov 2003

N/A

N/A

N/A

TIA

N/A

Training and Courses

Training/Course Details

Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services – 6425

Oct 2010

New Horizon

Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services – 6425

Training/Course Details

Configuring and Troubleshooting Windows Server 2008 Network Infrastructure – 6421

Oct 2010

New Horizon

Configuring and Troubleshooting Windows Server 2008 Network Infrastructure – 6421

Training/Course Details

Installing and Configuring Windows 7 Client - 6292

Jul 2010

New Horizon

Installing and Configuring Windows 7 Client - 6292

Training/Course Details

Managing and Maintaining a Microsoft Windows Server 2003 Environment – 2273

Feb 2010

New Horizon

Managing and Maintaining a Microsoft Windows Server 2003 Environment – 2273

This profile is fresh!
Last update 19 days ago.

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Profile Skills and Keywords

AdaptiveArabicCatholic Relief ServicesComputer Science - Information TechnologyConfiguring And Troubleshooting Windows Server 2008 Active Directory Domain Services 6425Configuring And Troubleshooting Windows Server 2008 Network Infrastructure 6421Customer-orientedEnglishFlexibleGovernmentHard WorkerICT AssociateICT OfficerITInstalling And Configuring Windows 7 Client - 6292MIS OfficerManaging And Maintaining A Microsoft Windows Server 2003 Environment 2273MusicNon-Profit OrganizationsOrganizerProblem SolverReadingSoftware DevelopmentSystem Analysis And Design SpecialistTIA Certification In Convergent Network Technologies CCNTUNODC - United Nations Office On Drugs And Crime - Regional Office For The Middle East & North Africa

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Key Skills

Hard worker, Customer-oriented, Organizer, Problem Solver, Flexible / Adaptive

Online Presence

https://www.facebook.com/waleed.mosaad.egy

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