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Waleed Gamal salem

Faith Empowering You

Nasr City, Cairo, Egypt

Work Experience

  • Senior Sales Manager MENA RegionFull Time

    Gracenote

    Feb 2018 - Present -7 yrs, 4 months

    • Job Details:1.Manage Existing + Sign up New Operators & Broadcasters for EPG related Products & Services 2. Presenting, Educating and Concept Selling to the Operators/Broadcasters 3. Ensuring 99% retention and renewal of existing clients with efficient account management and relationship building skills. Identify new opportunities in the existing relationships. 4. Develop the business proposition to gain a sustainable competitive advantage and greater share of wallet from their customers. 5.Increasing penetration of priority Channel clients to strengthen our distribution & monitoring business (TV Street Maps) 5. Daily Relationship Management activities with operators & broadcasters & monitor their operations and revenue growth. 6. Coordinate actions to influence the market to manage entire cycle from strategic planning to sales execution 7. Drive execution excellence in sales processes and delivery operations. 8. Provide first level Product Support and handhold the client to resolve mutual concerns.

  • Senior Account ManagerFull Time

    Jeraisy Computers and Communication Services

    Dec 2015 - Present -9 yrs, 6 months

    Saudi Arabia , Riyadh

    • Job Details:1. Create New Opportunities with New clients 2. Manage Existing Clients. 3. Up sell Existing Clients. 4. Manage Relation with Vendors to close deals 5. Work with Presales teams to fulfill customer requirements 6. work with Project managers to make sure that the project is handled as per customer requirements.

  • Sales ManagerFull Time

    iLead Integrated Solutions

    May 2012 - Nov 2015 -3 yrs, 6 months

    Egypt , Cairo

    • Job Details:Highlights: 1. Consistently meet or exceed monthly and annual sales targets 2. Maintain high relationship with customer after sale 3. Proposing iLead products portfolio. 4. Increase staff motivation and enhance overall staff performance. Corporate Responsibilities: 1. Build a Strong sales and presales team to increase the company profit 2. Build the sales policies in the company. 3. Develop, implement sales and business plans. 4. Meet or exceed monthly and annual sales targets. 5. Produce weekly and monthly account activity reports and communicate the findings directly to the Sales Director.

  • Strategic Account ManagerFull Time

    iHorizons

    Mar 2010 - Apr 2012 -2 yrs, 1 month

    Egypt , Cairo

    • Job Details:Highlights: Consistently met or exceeded sales targets. Successfully expanded and diversified the customer base. Successfully cleared a backlog of 3-4 years of disputed accounts and final invoices. Increased staff motivation and enhanced overall staff performance. Clientele Responsibilities: 1.Target future business opportunities and develop a diverse and healthy business network in close cooperation with the GM, Accounts Director, Sales or other departments. 2.Ensure total customer satisfaction. Ensure that customer issues are dealt with in a timely, efficient and satisfactory manner. 3.Review all major deliverables (i.e. strategic briefs, functional specs, technical specs, etc.) to ensure quality standards and client expectations are fulfilled. 4.Responsible for the preparation of new contracts and for the maintenance and renewal of existing contracts. Corporate Responsibilities: 1.Develop and implement sales and business plans to ensure that the dealership is aggressively seeking new customers and realizing its full sales potential. 2.Meet or exceed monthly and annual sales targets. 3.Produce weekly and monthly account activity reports and communicate the findings directly to the GM. In-house Resource Management Responsibilities: 1.Develop and monitor the performance of the in-house team.Mentor employees and maintain motivation. 2.Ensure that the team maintains a continuous knowledge of the client needs. 3.Administer training to new staff. Roll-out staff training and development programs.Produce training reports and recommendations of staff to the executive management.

    • Education

    • BSc in Accounting

      Ain Shams University (ASU)

      Jan 1997 - Jan 2004 - 7 yr

    • High School - Thanaweya Amma

      Saint George College

      Jan 1997 

    Achievements

    I have over quota achievements as a Strategic Account Manager at iHorizons and as a Sales Manager at iLead Integrated Solutions

    Skills

    • Microsoft Office
    • Sales
    • Account Management
    • CRM
    • Salesforce
    • Customer Service

    Languages

    • Arabic

      Fluent

    • English

      Fluent

    Training & Certifications

    • Leadership

      SECC·2010

    • Train the Trainers

      SECC·2008

    • Sales and Marketing

      SECC·2008

    • Presentation

      SECC·2008

    • The art of Dealing with Personality Types

      Eshraq·2007

    • English

      British Council·2007
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