Basic Info

Waleed El-Shennawy

More than 15 years

Giza, Egypt

Bachelor's Degree

Senior Management

Work Experience

Business Development Manager at Total Facilities Management

Experience Details

Business Development Manager

Business Development, Operations/Management

Manager

Develop new marketing strategies and plans for review by management for the implementation of new business development strategies. Responsible for the development of new businesses and the expansion of market share of existing business elements.
Increase market share in existing business areas by working with management to perform market analysis and to develop program plans and objectives. Develop budgets and financial cost projections for existing business elements to evaluate profitability.
Develop policies and procedures which will guide business elements and business/ marketing/sales development teams to improve market share performance. Research with management new products and services for design, development, and production.
Negotiate competitive positions for new business development with customers and in-house managers. Ensure company objectives and financial targets are met. Review new business proposals for compliance to company defined business objectives.
Initiate measures to ensure customer satisfaction and in-house compliance to contracted requirements. Establish customer relations and good will to include customer feedback networks and continuous quality improvement initiatives and programs.
Perform the functions of capture manager and/or proposal manager in assigned markets and business thrust areas.
Develop, coordinate and execute plans that involve the development of new work from existing contracts. Assist contract managers and their customers in doing the same.
Coordinate strategic alliances between similar customers resulting in additional business opportunities.

Facilities Manager – Task Force
Porto Marina – Golf Porto Marina
Reduction in downtime due to electrical, mechanical, or system failures.
Increase in up-time through implementation of Preventive Maintenance (PM), Predictive Maintenance (PdM), and Total Productive Maintenance (TPM).
Asset Integrity Management System (AIMS) is in place and functioning.
Continuous improvement programs in place and functioning.
Responsible for the management team of services & maintenance processes to support the core business
Controlling and monitoring maintenance services by setting bench marks or reliability, maintainability and availability of the equipment to control service provider performance.
managing soft and hard services team managers and service providers for all aspects of facility management; cleaning, pest control, waste management, preventive and corrective maintenance.
Financial forecasting and budgeting
Property acquisition and disposal
Planning and overseeing building work and renovation
lease management
allocating and managing space within buildings
managing building maintenance activities
coordinating cleaning, catering and parking services
Organizing security and general administrative services
Ensuring that facilities meet government regulations and environmental, health and security standards
advising on energy efficiency and cost-effectiveness
supervising multi-disciplinary teams of staff including maintenance, grounds and custodial workers and customer service (CRM)



Company Details

Total Facilities Management

Cairo, Egypt

More than 1000 employees

Management Consulting

www.totalfm.org

Dec 2015 to present (1 year)
Director of Marketing and Sales Consulting at Premium Hotels and Resorts

Experience Details

Director of Marketing and Sales Consulting

Marketing/PR/Advertising , Sales/Retail, Business Development

Manager

Premium Blue Lagoon Resort (5*), Premium beach Resort (04*) and Premium Beach Resort(4*)
Responsible for Cairo Sales office team and revenue department regarding:
a- Achieves budgeted revenue goals by evaluating mix of business and modifying / directing sales and revenue management strategies efforts and outcomes accordingly which already reflected on the company business by increasing the total revenu with 27% by end of the 1st year then increased by 35 % by the end of the 2nd yearMonitor and analyses sales results
b- Created new market segments
c- Participates in sales calls with members of sales team to acquire new business
d- Analyzes market information by using sales systems and implements strategy to achieve propertys financial room and catering goals
e- Maximize room revenue through both average room rate and occupancy
Build a strong worldwide relationship with tour operators such as Russia, Germany, England, Gulf ..etc based on the hotels market mix
Increased the B2C using the company booking engine by 120 %
Responsible for development and delivery of the annual Marketing plans and Marketing budgets in line with the hotel strategic priorities and revenue target by market segments.
Act as a Brand Champion with the hotel teams. Together with the Director of Operation, drive brand activation and ensure the brand experience comes alive through the hotel messaging and guest experience.
Planning and execution of content creation as well as the briefing to creative agencies (including copy writing, photo/video shootings) ensuring delivery in adherence with brand guidelines and hotel positioning.

Drive the positioning and activation of the restaurants & bars on the local and international markets.

Reaching to the retailer agents with the hotels promotions in order to grab new business
Liaise with property ISM and Regional Digital Field Marketing teams to deliver multi-lingual tactical marketing campaigns in all segments.

Drive loyalty Marketing: Focus on increasing engagement with Premium Hotels and Resorts Preferred Guest and enhancing guest experience with Executive Members on property.

Ensure full compliance with all Premium Hotels and Resorts, Brand Marketing standards & programs.

Champion and manage the Social Media strategy in line with the brand positioning and hotels’ stories. Specific focus on online reputation management and guest engagement.

Together with the guidance and support of the Regional Public Relations team, liaise with the local PR agency to ensure effective communication is maintained in line with marketing strategy and key messages.

Assist with all local public relations and promotional activities that support the needs of the hotel and restaurants/bars. This includes collaborating with Regional PR team and local PR agency on messaging/positioning of the hotel and outlets, ongoing pro-active/re-active media relations, maximizing hotel events by inviting local/international media, press events, photo/TV shoots of the property, celebrity interviews and other specific events that require personal attention. Also forge local partnerships and review opportunities for local level promotions and sponsorships to gain recognition and beneficial status within the community.


Company Details

Premium Hotels and Resorts (multinational)

Hurghada, Egypt

501-1000 employees

Hospitality/Hotels

www.premiumresorts.net

Apr 2013 to Dec 2015 (2 years 8 months)
Assistant Director Of Sales (acting director of sales) at Swiss Inn Hotels and Resorts

Experience Details

Assistant Director Of Sales (acting director of sales)

Marketing/PR/Advertising , Sales/Retail

Manager

Swiss Inn Pyramids Golf Resort & Swiss Inn Plaza Hotel, Dream Land, Egypt
Generate and maintain major accounts and assigned segments through various sales activities (face to face sales calls, telephone calls, entertainment, sight inspections, etc.) to maximize the revenue and maintain the customer satisfaction
Arranged and organized presentations and receptions for the Tour Operators, Local, Diplomatic, Government, Corporate professionals, VIP’s
Maximize room revenue through both average room rate and occupancy percentage through efficient Revenue Management processes which already refflected by increasing of 26 %
Ensure thorough and complete coverage of sales team for a comprehensive client servicing, achieving targets and maximum productivity
Set up all sales objectives, action plans and team's targets
Ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities of sales team
Review direct competition and ensure complete awareness by all sales team of competitor's activities at all times
Member of the Hotel Business Planning Team and assist in the completion of the Hotel budgets, the revenue budgets for both accommodation and room hire
Actively participate in achieving hotel's budgets

Marketing
Responsible for planning, developing, executing and overseeing marketing and promotion initiatives, providing oversight and direction to long and short-term campaigns
TV commercial
Increased global customer data base through Preferred Guest offers, partnerships, online media
Created and led resort marketing strategy, resulting in jump in Power ranking, guest satisfaction performance and increased average daily rate
Managed joint marketing programs, including consumer getaways packages, customer loyalty programs, and sponsorships at conferences
Drove online bookings by creating tactical global consumer packages


Company Details

Swiss Inn Hotels and Resorts (multinational)

Cairo, Egypt

501-1000 employees

Hospitality/Hotels

www.swissinnhotels.net

Apr 2011 to Apr 2013 (2 years)
Senior Sales Manager at Swiss Inn Hotels and Resorts

Experience Details

Senior Sales Manager

Sales/Retail

Manager

N/A


Company Details

Swiss Inn Hotels and Resorts

Cairo, Egypt

501-1000 employees

Hospitality/Hotels

www.swissinnhotels.net

Mar 2010 to Apr 2011 (1 year 1 month)
Sales Manager at Swiss Inn Hotels and Resorts

Experience Details

Sales Manager

Sales/Retail

Manager

N/A


Company Details

Swiss Inn Hotels and Resorts

Cairo, Egypt

501-1000 employees

Hospitality/Hotels

www.swissinnhotels.net

Aug 2009 to Feb 2010 (6 months)
Complex Assistant Sales Manager at Sunrise Hotels and Resorts

Experience Details

Complex Assistant Sales Manager

Sales/Retail

Experienced (Non-Manager)

Company Industry: Hospitality
Department: Sales A leading company in the field of hospitality, owning 13 Resorts and 8 Cruises
Working over Hurgdada, Sharm El-Shikh and Marsa Alaam on both of Corporate and Travel sections
• Handling governmental and none governmental organizations (Arab leagues, banks, Human rights associations, …etc)
Creating and managing new accounts to maximize the revenue and maintain the customer satisfaction
Present the company profile to new potential customers and keep on constant contact with the sales leads.
Constant review of the existing product and discussing potential business opportunities
Quarterly evaluating the performance and productivity of the existing accounts.
Participating in planning the overall sales strategy for the company and evaluating new marketing opportunities


Company Details

Sunrise Hotels and Resorts (multinational)

Cairo, Egypt

501-1000 employees

Hospitality/Hotels

www.sunriseresorts-egypt.com

Jan 2008 to Aug 2009 (1 year 7 months)
Sales and Marketing Managerr at FG-Future Group

Experience Details

Sales and Marketing Managerr

Sales/Retail, Marketing/PR/Advertising

Manager

Yossef El Baendary St. El Mohandessen, Egypt Company Industry, Hurghada and Sharm El-Shikh

Department: Sales A leading company in the field of printing and marketing in addition to owning press facility
Responsible for opening new business for the company and present new customers
Marketing company’s activities through opening new market and new customer segmentation mainly in the pharmaceutical and hotels fields
Review all the drafts and amend it to fit with customer’s requirements
Increase company profitability through compromising company turn over and gross margin Introduce new ideas to the company that can open new business


Company Details

FG-Future Group

Cairo, Egypt

51-100 employees

Marketing and Advertising

www.fgfuturegroup.com

Oct 2006 to Dec 2007 (1 year 2 months)
Owning and Managing Director at Jabal Arafat and Hamada Pharmacies

Experience Details

Owning and Managing Director

Pharmaceutical

Senior Management (e.g. VP, CEO)

Determine the objectives of the department, plan, organize and direct general pharmacies policies and procedures
Established satisfaction methods of drug distribution and control
Interview, select and supervise the activities of the department staff; communicate interpret and discuss with staff hospital and departmental policies and procedures
Determine job objectives, work methods and performance standards; review their performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline and discharge and administer all other personnel actions.
Establish reporting and approval procedures; delegate authority to assistants in order for them to direct the work of others. Provide authorization for supervision, orientation, training, job objectives, performance standards and appraisal, personal development, safety, communication, discipline, grievances and other personnel actions
Maintain competency in care for patients of all age groups and developmental stages, and maintain competency as specifically indicated by orientation guidelines for a particular unit


Company Details

Jabal Arafat and Hamada Pharmacies

Cairo, Egypt

11-50 employees

Pharmaceuticals

N/A

May 1992 to Aug 2007 (15 years 3 months)
Sales and Marketing Managerr at Sapros LTD

Experience Details

Sales and Marketing Managerr

Sales/Retail, Marketing/PR/Advertising

Manager

Company Industry: Agriculture
Department: Sales A leading import and export company based in Ukraine with branches in Cyprus
All the day to day operation in the Sales Dept.
Review all the LPOs made by the salesmen to assure company profitability
Pay a regular visit to the major customers
Responsible for all the key accounts
Responsible for the company sales budget and achieve it
Represent Company in front of the local authority in order to solve any problem solving that might arise


Company Details

Sapros LTD (multinational)

Cairo, Egypt

51-100 employees

Agriculture/Fishing/Farming

N/A

Jan 2003 to Sep 2006 (3 years 8 months)
Sales Manager at FG-Future Group

Experience Details

Sales Manager

Sales/Retail

Manager

A leading company in the field of printing and marketing in addition to owning press facility
Responsibilities
A leading company in the field of printing and marketing in addition to owning press facility
Responsible for opening new business for the company and present new customers
Marketing company’s activities through opening new market and new customer segmentation mainly in the pharmaceutical and hotels fields
Review all the drafts and amend it to fit with customer’s requirements
Increase company profitability through compromising company turn over and gross margin
Introduce new ideas to the company that can open new business


Company Details

FG-Future Group

Cairo, Egypt

11-50 employees

Marketing and Advertising

www.fgfuturegroup.com

Feb 1997 to Jan 2003 (5 years 11 months)

Achievements


Increasing the business segments
Increasing the resorts revenue
Increased the business publicity
High communications with the international tour operators


increased the hotel segments
Changed 06th October area meal plan from B&B to HB which increased also the hotels revenue
Increased the West Europe business


Increased the B2B & B2C segments



Education

Bachelor's Degree in Hotel Managment

Education Details

Bachelor's Degree

Hotel Managment

Higher Institute for Applied Arts, 6th of October City, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Higher Institute for Applied Arts, 6th of October City
1992 - 1996

Training and Courses

Training/Course Details

Marketing is all of your needs

May 2008

cairo

N/A

Training/Course Details

Business Plan

Apr 2009

Cairo University

N/A

Training/Course Details

Digital Marketing

Apr 2010

Cairo University

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAgricultureArabicAssistant Director Of Sales (acting Director Of Sales)BooksBusinessBusiness DevelopmentBusiness Development ManagerBusiness OperationBusiness PlanBusiness SolutionsComplex Assistant Sales ManagerComputer SkillsCreativeDigital MarketingDirector Of Marketing And Sales ConsultingEnglishFacilities ManagementFarmingFishingFlexibleHospitalityHotel ManagmentHotelsLeaderManagementManagement ConsultingMarketingMarketing And AdvertisingMarketing Is All Of Your NeedsNegotiatorOwning And Managing DirectorPeoplePharmaceuticalPharmaceuticalsPremium Hotels And ResortsProblem SolverRetailSalesSales And MarketingSales And Marketing ManagerrSales ManagerSapros LTDSenior Sales ManagerSunrise Hotels And ResortsSwiss Inn Hotels And Resorts

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Sales and Marketing

Sales and Marketing

: Expert

: Extreme - I love it!

:

More than 7 years

Hospitality

Hospitality

: Expert

: Extreme - I love it!

:

More than 7 years

Business Solutions

Business Solutions

: Expert

: Extreme - I love it!

:

More than 7 years

Business Development

Business Development

: Expert

: Extreme - I love it!

:

5-7 years

Facilities Management

Facilities Management

: Advanced

: Extreme - I love it!

:

1-3 years

Business Operation

Business Operation

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Negotiator, Creative, Problem Solver, Flexible / Adaptive

Online Presence

https://www.linkedin.com/profile/view?id=56255151&trk=nav_responsive_tab_profilehttps://www.facebook.com/waleed.elshennawy.1

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