Waleed Ahmed El-Shennawy

Business Development ManagerFull Time

• Job Details:Responsible for international affiliation business relationship such as JV, franchising, etc Responsible for ISO certifecate preparation Company branding including Company profile and all marketing toolsDevelops short, medium and long term business plans Develop new marketing strategies and plans for review by management for the implementation of new business development strategies. Responsible for the development of new businesses and the expansion of market share of existing business elements. Increase market share in existing business areas by working with management to perform market analysis and to develop program plans and objectives. Develop budgets and financial cost projections for existing business elements to evaluate profitability. Develop policies and procedures which will guide business elements and business/ marketing/sales development teams to improve market share performance. Research with management new products and services for design, development, and production. Negotiate competitive positions for new business development with customers and in-house managers. Ensure company objectives and financial targets are met. Review new business proposals for compliance to company defined business objectives. Initiate measures to ensure customer satisfaction and in-house compliance to contracted requirements. Establish customer relations and good will to include customer feedback networks and continuous quality improvement initiatives and programs. Perform the functions of capture manager and/or proposal manager in assigned markets and business thrust areas. Develop, coordinate and execute plans that involve the development of new work from existing contracts. Assist contract managers and their customers in doing the same. Coordinate strategic alliances between similar customers resulting in additional business opportunities. Facilities Manager – Task Force Porto Marina – Golf Porto Marina Reduction in downtime due to electrical, mechanical, or system failures. Increase in up-time through implementation of Preventive Maintenance (PM), Predictive Maintenance (PdM), and Total Productive Maintenance (TPM). Asset Integrity Management System (AIMS) is in place and functioning. Continuous improvement programs in place and functioning. Responsible for the management team of services & maintenance processes to support the core business Controlling and monitoring maintenance services by setting bench marks or reliability, maintainability and availability of the equipment to control service provider performance. managing soft and hard services team managers and service providers for all aspects of facility management; cleaning, pest control, waste management, preventive and corrective maintenance. Financial forecasting and budgeting Property acquisition and disposal Planning and overseeing building work and renovation lease management allocating and managing space within buildings managing building maintenance activities coordinating cleaning, catering and parking services Organizing security and general administrative services Ensuring that facilities meet government regulations and environmental, health and security standards advising on energy efficiency and cost-effectiveness supervising multi-disciplinary teams of staff including maintenance, grounds and custodial workers and customer service (CRM)

Director of Marketing and Sales Consulting Full Time

• Job Details:Premium Blue Lagoon Resort (5*), Premium beach Resort (04*) and Premium Beach Resort(4*) Responsible for Cairo Sales office team and revenue department regarding: a- Achieves budgeted revenue goals by evaluating mix of business and modifying / directing sales and revenue management strategies efforts and outcomes accordingly which already reflected on the company business by increasing the total revenu with 27% by end of the 1st year then increased by 35 % by the end of the 2nd yearMonitor and analyses sales results b- Created new market segments c- Participates in sales calls with members of sales team to acquire new business d- Analyzes market information by using sales systems and implements strategy to achieve propertys financial room and catering goals e- Maximize room revenue through both average room rate and occupancy Build a strong worldwide relationship with tour operators such as Russia, Germany, England, Gulf ..etc based on the hotels market mix Increased the B2C using the company booking engine by 120 % Responsible for development and delivery of the annual Marketing plans and Marketing budgets in line with the hotel strategic priorities and revenue target by market segments. Act as a Brand Champion with the hotel teams. Together with the Director of Operation, drive brand activation and ensure the brand experience comes alive through the hotel messaging and guest experience. Planning and execution of content creation as well as the briefing to creative agencies (including copy writing, photo/video shootings) ensuring delivery in adherence with brand guidelines and hotel positioning. Drive the positioning and activation of the restaurants & bars on the local and international markets. Reaching to the retailer agents with the hotels promotions in order to grab new business Liaise with property ISM and Regional Digital Field Marketing teams to deliver multi-lingual tactical marketing campaigns in all segments. Drive loyalty Marketing: Focus on increasing engagement with Premium Hotels and Resorts Preferred Guest and enhancing guest experience with Executive Members on property. Ensure full compliance with all Premium Hotels and Resorts, Brand Marketing standards & programs. Champion and manage the Social Media strategy in line with the brand positioning and hotels’ stories. Specific focus on online reputation management and guest engagement. Together with the guidance and support of the Regional Public Relations team, liaise with the local PR agency to ensure effective communication is maintained in line with marketing strategy and key messages. Assist with all local public relations and promotional activities that support the needs of the hotel and restaurants/bars. This includes collaborating with Regional PR team and local PR agency on messaging/positioning of the hotel and outlets, ongoing pro-active/re-active media relations, maximizing hotel events by inviting local/international media, press events, photo/TV shoots of the property, celebrity interviews and other specific events that require personal attention. Also forge local partnerships and review opportunities for local level promotions and sponsorships to gain recognition and beneficial status within the community.

Assistant Director Of Sales (acting director of sales)Full Time

• Job Details:Swiss Inn Pyramids Golf Resort & Swiss Inn Plaza Hotel, Dream Land, Egypt Generate and maintain major accounts and assigned segments through various sales activities (face to face sales calls, telephone calls, entertainment, sight inspections, etc.) to maximize the revenue and maintain the customer satisfaction Arranged and organized presentations and receptions for the Tour Operators, Local, Diplomatic, Government, Corporate professionals, VIP’s Maximize room revenue through both average room rate and occupancy percentage through efficient Revenue Management processes which already refflected by increasing of 26 % Ensure thorough and complete coverage of sales team for a comprehensive client servicing, achieving targets and maximum productivity Set up all sales objectives, action plans and team's targets Ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities of sales team Review direct competition and ensure complete awareness by all sales team of competitor's activities at all times Member of the Hotel Business Planning Team and assist in the completion of the Hotel budgets, the revenue budgets for both accommodation and room hire Actively participate in achieving hotel's budgets Marketing Responsible for planning, developing, executing and overseeing marketing and promotion initiatives, providing oversight and direction to long and short-term campaigns TV commercial Increased global customer data base through Preferred Guest offers, partnerships, online media Created and led resort marketing strategy, resulting in jump in Power ranking, guest satisfaction performance and increased average daily rate Managed joint marketing programs, including consumer getaways packages, customer loyalty programs, and sponsorships at conferences Drove online bookings by creating tactical global consumer packages