waleed ahmed ali

Senior Sales and Training Specialist

Sheraton, Cairo, Egypt

Duty free

Oct 2015 - Jul 2018 -2 yrs, 9 months

Egypt , Cairo

QI Group

Nov 2011 - Aug 2014 -2 yrs, 9 months

Egypt , Cairo

Job Details:• Design Soft Skills courses material and following, supporting, and evaluating Trainees. • Prepare the suitable training material from scratch and Handling training's technical issues. • Deliver Soft skills, Sales skills, Body language skills and Negotiation skills in English or Arabic. • Leading by example, coach and inspire the team to exceed sales and profit targets through inspiring and engaging the customer. • Build and maintain positive working relationships with trade account customers. • Work as part of a team to maintain exceptional store standards of presentation, including merchandising & stock control. • Preparation of reports to through accurate usage of Excel, Outlook and other packages.

petrojet

Oct 2010 - Oct 2011 -1 yr

Egypt , Cairo

Job Details:•Oversee and administer the day to day activities of the office. •Supervises the work of employees in supporting roles, including assigning workload and monitoring employee performance. •Performs research and analysis on specific issues. •Ensures that office operations are in compliance with policy provisions and standards. •Coordinates the disposition and/or resolution of individual problems and disputes involving staff as they arise. •Provides assistance in the understanding and interpretation of University policies and procedures, as appropriate.