
Waleed Abdelhakim Mohamed
IT Manager at Phoenix Marketing Group
Maadi, Cairo, EgyptWork Experience
IT ManagerFull Time
Phoenix Marketing Group
Sep 2014 - Present -10 yrs, 9 months
Egypt , Cairo
- Job Details:Responsible of all of the IT Operations, Budget, and Plans. Evaluate & Monitor all the IT Assets (systems, Devices, etc...) Recruit, train and coach IT staff members, and appraising their performance. Ensure security of data, network access and backup systems Responsible to implement & manage all the IT Projects (ERP, CRM, E-Detailing), and their work performance report
Network EngineerFull Time
Innov8
Sep 2011 - May 2013 -1 yr, 8 months
Egypt , Alexandria
- Job Details:Maintain and Administrate Network Devices ( Firewall, Switches, Voice Routers, and Call Center Manager ) And Monitor & Control all the Network Operations, and Acting as the 2nd Level of Support to the helpdesk Team.
IT HelpdeskFull Time
Mashaweer
Nov 2010 - Sep 2011 -10 months
Egypt , Cairo
- Job Details:Providing the 1st level of support, and Provide the Documentation to the 2nd Level Support Team and I was one of the IT infrastructure & CRM Implementation Team.
Education
B.Sc in law in law
Ain Shams University (ASU)Jan 2007 - Jan 2012 - 5 yr
High School - Thanaweya Amma
Maadi Secondary SchoolJan 2007
Achievements
Successfully Implemented Four Projects ( ERP System - CRM System - Infrastructure for 2 Companies )
Languages
Arabic
FluentEnglish
AdvancedGerman
Beginner
Training & Certifications
PMP
PMI·2019MCSE
Self·2015MCITP
self study·2013CCNA
Cisco·2012