waleed abdelrahman farg

Product ManagerFull Time

• Job Details:-expressing Product Backlog items. -Ordering the items in the Product Backlog to best achieve goals and missions. -Optimizing the value of the work the Development Team performs. -Ensuring that the Product Backlog is visible, transparent, and clear to all, and shows what the Scrum Team will work on next. -Ensuring the Development Team understands items in the Product Backlog to the level needed. -Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. -Requirements analysis and Documenting. -Create a positive and easy communication channel (team, product owner, stakeholders) -Working closely with clients, technicians, and managerial staff. -Ensuring solutions meet business needs and requirements. -Prioritizing initiatives based on business needs/impact, ROI and requirements. -

Product OwnerFreelance / Project

• Job Details:-Working closely with clients, technicians, and managerial staff. -Expressing Product Backlog items. -Ordering the items in the Product Backlog to best achieve goals and missions. -Optimizing the value of the work the Development Team performs. -Ensuring that the Product Backlog is visible, transparent, and clear to all, and shows what the Scrum Team will work on next. -Ensuring the Development Team understands items in the Product Backlog to the level needed. -Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. -Requirements analysis and Documenting. -Create a positive and easy communication channel (team, product owner, stakeholders) -Ensuring solutions meet business needs and requirements. -Prioritizing initiatives based on business needs/impact, ROI and requirements. -Plan and prioritize product feature backlog and development for the product. -Lead the planning product release plans and set expectation for delivery of new functionalities. -Ensure that the team always has an adequate amount of prior prepared tasks to work on

Service Delivery managerFull Time

• Job Details:-Providing technical support to our clients, managing client issues to resolution. -Providing detailed documentation to support the issue resolution. -Increasing adoption, ensuring retention, and satisfaction -Manage the on-boarding process for new customers -Build and maintain great relationships with key accounts -Develop a deep understanding of the customer goals and challenges, offering best‐practice advice and presenting available solutions -Help solve issues via email, live chat, or phone -Identify upsell opportunities and work with sales team to present our product offering to all relevant audiences