Waleed Ayman Sharaf el-din

Customer Service RepresentativeFull Time

• Job Details:- My basic responsibility is to answer customer`s inquiries about their bank accounts, credit cards and loans. - Receive customer`s requests and complains about cash withdrawals, blocking cards and services or payments issues. - Provide customers with accurate information and solutions. - Meet inbound customer needs while maintaining strict performance targets. - Worked on tasks with assist team handling escalation calls, sending e-mails to other departments to meet up customer`s request.

Customer Service RepresentativeFull Time

• Job Details:- My basic responsibility is to answer customer`s inquiries about their bank accounts, credit cards and loans. - Receive customer`s requests and complains about cash withdrawals, blocking cards and services or payments issues. - Provide customers with accurate information and solutions. - Meet inbound customer needs while maintaining strict performance targets

Organizer & FacilitatorPart Time

• Job Details:Organize Events & Team building activities for national and multinational organizations and companies