
Waleed Abdelrahman Mohamed
Supply Chain Analyst
Maadi, Cairo, EgyptWork Experience
Supply Chain AnalystFull Time
Novartis
Jan 2016 - Jun 2021 -5 yrs, 5 months
United Arab Emirates , Dubai
- Job Details:• Monitor and maintain correct system transactions related to order fulfillment process, to demand availability and accuracy. • Control and maintain high data quality of order fulfillment and demand elements • Ensure on time availability of outbound stock status. • Prepare and timely submission of all relevant documentations to the distributors and ensure the approvals are obtained in order to ensure steady product flow • Monitor availability and accuracy of Net Requirements at SKU level for the customers assigned and provide necessary feedback to CPO for taking corrective action. • Provide system support to assigned customers for returns, write-off’s, rebates and credit/debit notes according to the established SOPs and guidelines. Ensure requests are addressed in a timely manner, taking into account month-end/quarter-end/year-end financial timelines. • Facilitate communication to customers and vendors in alignment with direct communication principles and ensure best practice customer relations to ensure a high customer service level at all times. • Strive for constant process and performance improvement by actively participating in cross-functional initiatives. • Ensure compliance with GMP / GDP / GSP and regulatory requirements (including record management) and continuous improvement of quality relevant processes within area of responsibility. • Support the Brand Unit for Life Cycle activities, such as launch, change, transfer, pruning and divestment. • Continuously develop knowledge of supply chain business cases. Support set-up and implementation of Supply Chain initiatives. • Support bottleneck supply issues, either long or short term with the aim of minimal bottleneck impact in collaboration with the Brand Units. • Ensure prompt resolution of supply situations impacting the customers by acting as first point of contact for assigned distributors when necessary.
Education
Bachelor's Degree in Computer Science
Cairo University (CU)Jan 2004
Languages
Arabic
FluentEnglish
Fluent