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WALAA NASEEM

Sales Manager

Mohandessin, Giza, Egypt

Work Experience

  • Sales ManagerFull Time

    C2C- Confidence to Create

    Mar 2019 - Dec 2020 -1 yr, 9 months

    Egypt , Giza

    • Job Details:Managing the sales team to sell advertisement space and time. Maintaining a good relationship with clients to ensure continuous business growth. Coordinating with the Sales Director to set pricing for advertisements. Ensuring on-time delivery and quality of advertisements. Ensuring timely advertising billing and payment for customers Developing sales strategies to achieve short and long term sales revenue objectives. Reviewing the sales processes and suggest improvements. Communicating regularly with customers and management to discussing advertising project progress, status and issues if any. Developing innovative and creative ideas for increasing sales. Developing an overall budget and manage expenses within the budget. Prioritizing customers based on revenue potential. Determining new sales opportunities by studying the latest market trends. Planning the advertising account activities such as identifying customers, managing resources, and setting deadlines. Determining the sales forecasts and present the figures to the management and customers. Preparing sales presentations and proposals for customers.
  • Customer Services Supervisor/Sales and Marketing Deputy ManagerFull Time

    UECC

    Sep 2013 - Mar 2019 -5 yrs, 6 months

    Egypt , Cairo

    • Job Details:Handling all B2B Such as:  Correspondence and assisting the technical office Team to Clouse our deals with our main client “PHD” and other Clients by following up the proposals submission.  Following the contracting process and preparing following up the Advanced payment if any with the concerning department.  Orientations process of Customers LOAs and Processing with their Letters of Acceptance.  Following up and orientations process of Clients Payments Certificates.  Preparing the reports of the contracts and payments Actives. Handling all B2C Process such as:  Communicating with all prospective Client using all communication Methods as: “Phone calls, Emails, one 2 one meeting if needed.  Making a presentation of our Services “Finishing & Modifications” to the Client using the above Methods.  Preparing Calls status and Clients activity reports.  Following up the Clients Contracting Process with the Concerning Departments.  Orientating the Contracts and clients Calls, Activities, Contracting, Instilments to Concerning Departments and My Managers.  Handling Clients Complains if any and delegating it to the Departments and Following up it till gain the Client Satisfactions.  Assisting off Finishing & Modifications Plans Preparations.  Attending, Preparing and Following up the Finishing & Modifications Minutes of Meetings.  Assisting of Finishing and Modifications Portfolio preparations.
  • General Manger Personal Assistant Full Time

    EICTCS

    Jul 2010 - Aug 2013 -3 yrs, 1 month

    Egypt , Cairo

    • Job Details:o Organizes and supervises all of the administrative and performs activities that facilitate smooth running of an office.  Reports to the G.M.  Meets and greets clients and visitors of G.M.  Answer telephones and handle in appropriate manner.  Deals with posts and emails on behalf of G.M.  Maintain hard copy and electronic filing system to create and modify documents using Microsoft Office.  Design filing systems and Ensure that they are maintained and up to date.  Prepares time sheets.  Maintains and distributes staff weekly schedules.  Plans and implements office systems, layout and equipment procurement.  Organize office operations and procedures.  Liaises with other agencies, organizations and group.  Updates organizational memberships  Setups and coordinates meetings and conferences.  Deals with a wide range of human resource issues.
  • Marketing & Sales Director Assistant ManagerFull Time

    Be Group

    Jun 2009 - Jun 2010 -1 yr

    Egypt , Cairo

    • Job Details:o Maintaining and developing relationships with existing customers via meetings, telephone calls and Email. o Develop and maintain a customer database. o Generate and qualify leads. o Source and develop client referrals. o Prepare sales action plans and schedules. o Develop and maintain sales and promotional materials. o Plan and conduct direct marketing activities. o Make sales calls to new and existing clients. o Develop and make presentations of company products and services to current and potential clients. o Develop sales proposals. o Present sales contracts. o Maintain sales activity records and reports. o Respond to sales inquiries and concerns by phone, electronically or in person. o Ensure customer service satisfaction and good client relationships. o Follow up on sales activity. o Quality checks on product and service delivery. o Monitor and report on sales activities and follow up for management. o Conduct market research and surveys. o Participate in sales events. o Monitor competitors, market conditions and product development.
  • Education

    • Bachelor's Degree in Law

      Cairo University (CU)

      Jan 1996 - Jan 2005 - 9 yr

    • High School - Thanaweya Amma

      Yousef Gad Allah

      Jan 1996 

    Skills

    • Microsoft Office
    • Customer Service
    • Microsoft Powerpoint
    • Customer Management
    • CEO - CFO Assisting
    • Internet
    • Event Coordination
    • Analysis
    • Office management
    • Customer Care
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    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • HP LIFE e-Learning course on “Basics of finance”

      HP·2018
    • HP LIFE e-Learning course on “Cash flow”

      HP·2018
    • Interior Design & Finishing Curse. 2016-2017

      Creative Group ·2016
    • RAMP-RITI Advanced Management Programs

      RITI- Regional IT Institution·2015
    • Trainee for Mirage Brokerage Company

      Mirage Brokerage Company·2012
    • Small Business Administration

      Emak Academy·2011
    • Basics of Financial Technical Analysis course.

      NDP·2009
    • ISO 27001 – 2005 course.

      SNS·2008
    • Protocol and Ceremonies course.

      Akhbar EL Yom Academy ·2006
    • ICDL courses

      FOSTA Academy·2002
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