
walaa Mohamed mahmoud
HR and Project Manager at Zoorest
Giza, Giza, EgyptWork Experience
Project Manager – Odoo/SW SolutionsFull Time
TDS
Oct 2023 - Present -1 yr, 9 months
Egypt , Giza
- Job Details:Key Responsibilities: o Spearheaded the planning Odoo implementation projects, managing cross-functional teams to deliver high-quality results. o Led the operations and quality assurance efforts as part of the CMMI certification process, ensuring that all processes meet the required standards for certification. o Collaborated closely with the EGP team to align organizational processes with CMMI best practices, contributing to the successful achievement of key certification milestones. o Prepared and maintained detailed project documentation, including quality assurance checklists, process workflows, and certification-related reports. o Provided regular updates to Top management on the progress of CMMI certification efforts, highlighting achievements, challenges, and next steps. o Conducted in-depth analysis across all teams to assess the current situation and identify areas for improvement. o Designed streamlined business processes for Marketing and Tech teams, specifically targeting Odoo and Web/Mobile projects. o Wrote detailed workflows to guide teams through structured and efficient processes. o Created templates for various processes, ensuring uniformity and efficiency in operations. o Implemented a robust monitoring system to track the progress of ongoing projects and ensure adherence to established processes. o Prepared and presented monthly and quarterly status reports for Top Management, highlighting key achievements, challenges, and areas for improvement. o Regularly attended weekly meetings with various teams to stay informed about ongoing projects, address concerns, and foster open communication. o Conducted regular audits and inspections to verify compliance with quality standards. o Identified and resolved quality issues, implementing corrective actions to prevent recurrence. o Created comprehensive checklists to ensure all quality assurance tasks are completed thoroughly and consistently. Key Achievements: o Successfully advanced the organization towards achieving CMMI certification by implementing robust quality assurance processes and enhancing operational efficiency. o Successfully brought the Summit project back on track by implementing a revised project plan and engaging in proactive stakeholder management. o Successfully delivered the Plastic Bank project on schedule, implementing Odoo across 12 global branches. Additionally, led the GKN project, Summit project, and over 15 other projects at TDS. o Advanced the organization towards achieving CMMI certification by implementing robust quality assurance processes and enhancing operational efficiency.
HR and Project ManagerFull Time
Zoorest
Sep 2020 - Present -4 yrs, 10 months
Egypt , Giza
- Job Details:• Managing and overseeing the day-to-day operations of the company • Developing and implementing operational policies and procedures • Ensuring that the company's goals and objectives are met • Collaborating with other departments to ensure efficient and effective operations • Managing budgets and financial resources • Identifying and addressing operational inefficiencies and implementing solutions • Leading and managing teams to achieve operational excellence • Developing and maintaining relationships with key stakeholders, including clients, partners, and vendors. • Using Visio software to draw process maps and workflows, resulting in increased operational efficiency and cost savings • Writing sales scripts that effectively communicate product features and benefits to customers, resulting in increased sales revenue. • Developing and implementing workflows that streamline business processes and improve overall operational performance.
HR Manager & Operation ManageFull Time
Approcks Software House
Aug 2016 - Sep 2020 -4 yrs, 1 month
Egypt , Giza
- Job Details:• Organizing company events or conferences • Supervising and monitoring the work of administrative staff • Managing office budgets • Implementing and maintaining procedures/office administrative systems • Organizing induction programs for new employees • Using a range of software packages (Office - Google Drive etc). • Assisting the organization's HR function by keeping personnel records up to date, arranging interviews and so on • Facility management (by taking responsibility for the upkeep of the building) • Create, develop, and maintain all HR strategies, policies, procedures and forms. • Hire, develop and preserve talented calibers in all position levels • Build and develop, an excellent work environment, ethically, physically and morally. • Identify and comply with all legal requirements and government regulations affecting HR and Administration functions. • Ensure all Policies and Procedures are in compliance by all employees. • Continual increasing employees’ satisfactions and loyalty, and decreasing absenteeism and turnover rates. • Guarantee the interface with external payroll provider, manages time and attendance and payroll systems and the accurate accounting process related to payroll. • Administer compensation and benefit plans • Support worker communication with the management team. • Provide inspired leadership for the organization. • Make important policy. • Work with the board of directors to determine values and mission, and plan for short and long-term goals. • Identify and address problems and opportunities for the company. • Build alliances and partnerships with other organizations. • Support worker communication with the management team. • Develop policies and procedures. • Provide advice on key employment law update and benefit entitlement. • Manage and oversee any disputes, disciplinarians, grievances, absences, retirements and redundancies. • Ensure the organization’s HR strategy and business goals align.
Office Manager & Sales ManagerFull Time
"GAETA EGYPT" LIUJO
Aug 2012 - Sep 2016 -4 yrs, 1 month
Egypt
- Job Details:Handled multifaceted clerical tasks (e.g., data entry, filing, records management, and billing). Maintained database, managing people and their performance Where the Manager absence, provided timely, courteous and knowledgeable response to information requests, Quickly becomes trusted assistant known for "Cando" attitude, flexibility and high-quality work, Responsible for all advertising doing designs for all Outdoor advertising like "Ahram News Paper, Maadi Guide". Developed Innovative PowerPoint and Flash Presentation used by outdoor screen shows.
Education
Bachelor's Degree in Law
Cairo University (CU)Jan 2003 - Jan 2007 - 4 yr
Achievements
Key Achievements: o Successfully advanced the organization towards achieving CMMI certification by implementing robust quality assurance processes and enhancing operational efficiency. o Successfully brought the Summit project back on track by implementing a revised project plan and engaging in proactive stakeholder management. o Successfully delivered the Plastic Bank project on schedule, implementing Odoo across 12 global branches. Additionally, led the GKN project, Summit project, and over 15 other projects at TDS. o Advanced the organization towards achieving CMMI certification by implementing robust quality assurance processes and enhancing operational efficiency.
Skills
Languages
English
Intermediate
Training & Certifications
Agile
AMIT/Orange Digital Center·2022Web Design
Russian Cultural Center.·2016Logistics
Woiti·2016Web Design
Russian Cultural Center·2008PhotoShop ^ #d max logo anamation
self study·2008