WF

Walaa Fayez

Media Specialist & Translator – Spanish & English Section at State Information Service (SIS)

Cairo, Egypt

Work Experience

  • Media Specialist & Translator – Spanish & English Section

    State Information Service (SIS)

    Aug 2020 - Present -4 yrs, 10 months

    Egypt

    • Job Details:Monitored all news published about Egypt in Spanish newspapers and archived relevant articles. Prepared and distributed regular reports to Egyptian ministries, ensuring timely governmental awareness. Maintained an organized digital archive of Spanish media coverage related to Egypt. Coordinated with internal departments to provide accurate, up-to-date international press summaries.

  • Spanish Account Advisor – Back Office (Part-Time)

    Vodafone Shared Services

    Aug 2014 - Aug 2020 -5 yrs, 11 months

    Egypt

    • Job Details:Handled onboarding of new corporate Spanish clients, managing mobile service setups and contracts. Organized and customized mobile plans for large enterprise accounts. Managed esim activations and device replacements for corporate users.

  • Spanish Account Advisor – Back Office (Full-Time)

    Vodafone Shared Services

    Sep 2012 - Sep 2014 -2 yrs

    Egypt

    • Job Details:Provided customer support for Spanish-speaking corporate clients, focusing on billing and account management. Resolved service issues and ensured timely processing of corporate requests. Maintained detailed records of client transactions and billing operations.

    • Education

    • Bachelor's Degree in Translation

      Ain Shams University (ASU)

      Jan 2008 - Jan 2012 - 4 yr

    Skills

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    Languages

    • Arabic

      Fluent

    • Spanish

      Advanced

    • English

      Advanced

    • French

      Beginner
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