Wail Ibrahim Kassem

IT Services ManagerFull Time

• Job Details:Responsible for Managing NBK (

IT Infrastructure ManagerFull Time

• Job Details:• Managed National bank of Kuwait (NBK) infrastructure database services including developing strategic 5 years road map. • Involved in planning of database infrastructure changes to enhance performance and high availability. • Set up 24/7 monitoring for Oracle/ SQL server service platform with drill down capability. • Worked on projects related to deployment of database auditing solutions with Internal Security office (ISO). • Ensured compliance to PCI complaints security standards requirement for bankcards information.

IT Database ManagerFull Time

• Job Details:• Functioned as database service manager involved in transformation of NBK legacy database system (IMS/DB2) from mainframe to relational database system (SQL Server) to facilitate business reporting through operation database system (ODS/DW) • Collaborated with database teams (SQL server, Oracle, DB2 and MIS) to ensure data integrate and data quality during data transformation between environments • Implemented 24/7 enterprise monitoring using (Quest foglight/spotlight) for NBK core banking system (Oracle DB Bancs). Deployed Fit for purpose scheduling tools ($universe) to manage/ schedule data transformation between environments • Defined database policy, standards and procedures to manage databases • Generated various reports related to database performance and availability