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waguih Mansour bousha

International Customer Account service at The American University in Cairo - Press

New Cairo, Cairo, Egypt

Work Experience

  • International Customer Account serviceFull Time

    The American University in Cairo - Press

    Jan 2011 - Present -14 yrs, 6 months

    Egypt , Cairo

    • AccountantFull Time

      The American University in Cairo - Press

      Jan 2007 - Jan 2011 -4 yrs

      Egypt , Cairo

        • Education

        • BS in Commerce - Business Dept.

          Ain Shams University (ASU)

          Jan 2000 - Jan 2004 - 4 yr

        • High School - Thanaweya Amma

          St. Joseph Maronite College

          Jan 2000 

        Skills

        • Customer Service
        • Microsoft Office
        • Accounting
        • Infinity Sys
        • Internet

        Languages

        • Arabic

          Fluent

        • English

          Advanced

        • French

          Beginner

        Training & Certifications

        • Crisis Management workshop

          AUC·2015

        • Stress workshop

          AUC·2015

        • Empowerment, Delegation, Ownership for peak performance workshop

          AUC·2015

        • Time Management

          AUC·2015

        • Presentation Skills

          AUC·2015

        • Customer Services Mentalilty

          AUC·2015

        • Negotiating with Power

          AUC·2014

        • Emotional Intelligence

          AUC·2014

        • Executive Management Diploma - EMD

          American University in Cairo·2013

        • Communication Skills

          AUC·2012

        • CMA Level 2

          American university in Cairo·2009

        • ICDL

          Ain Shams university·2007

        • OutBound Dep.

          MobiNil·2006

        • Photoshop 8

          New Horizons Centre·2001

        • Training at Finance Dept

          HSBC·2000
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