WH

Waffa Helmy

Retail Back-Office Manager at Total Energies Marketing Egypt

Cairo, Egypt

Work Experience

  • Retail Back-Office Manager

    Total Energies Marketing Egypt

    Jul 2020 - Present -5 yrs, 1 month

    Egypt

    • Job Details:Management of 4 personnel responsible for providing support for different retail lines of business, managed 5 external law firms, management of external communication with stakeholders, managing the provision of admin support, management of network utilities affairs, liaise with legal department, management of payment processes, procurement cycle, retail contract holder, manage retail events, provide coaching and support to back-office personnel, build up e-archiving for legal documents, apply anti-corruption and compliance policies.
  • Assistant to Retail Director

    Total Egypt

    Jul 2015 - Present -10 yrs, 1 month

    Egypt

    • Job Details:Provide full assistance and secretarial support for retail director, assist with presentations and meeting preparations, translate documents, manage day-to-day admin work, prepare daily attendance reports, act as procurement focal point.
  • Personal Assistant to Managing Director

    Shell Marketing Egypt

    Jul 2006 - Present -19 yrs, 1 month

    Egypt

    • Job Details:Handle all the manager’s affairs, manage day-to-day workload of the managing director’s office, act as co-coordinator in North Africa PAS team, manage procurement focal point, handle recruitment and translation of documents.
  • Assistant to Operations Regional Manager

    Shell Marketing Egypt

    Jul 2003 - Jul 2006 -3 yrs

    Egypt

    • Job Details:Manage all company communications, solve minor customer problems, translate company documents, organize English language courses for employees.
  • Education

    • Diploma in English Translation

      Jan 2004 

    • Bachelor's Degree in English Language

      Ain Shams University (ASU)

      Jan 2002 

    Skills

    • Microsoft Office
    • JDE
    • SAP
    • Management & leadership
    • Presentation Skills
    • Communication skills
    • Time Management
    • Problem Solving
    • Managerial skills
    • Positive thinking

    Languages

    • English

      Fluent
    • Arabic

      Fluent
    • Italian

      Intermediate
    • French

      Intermediate
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