Wafaa Omar

Front Office Executive

• Job Details:Welcoming and assisting residents and visitors at the reception desk. Managing bookings for clubhouse amenities and handling inquiries. Coordinating with maintenance and housekeeping teams. Maintaining a professional and friendly atmosphere.

Client Service Representative

• Job Details:Responded to customer inquiries via phone, email, and chat. Processed orders, returns, and refunds efficiently. Maintained a high level of customer satisfaction through prompt and courteous support. Handled complaints and escalated complex issues to senior agents.

Public Relations Assistant

• Job Details:Managed social media accounts and supported digital campaigns. Assisted in organizing marketing events and preparing promotional materials. Coordinated communication between clients and the marketing team.