WL

wafaa atia lasheen

customer service agent

Zefta, Gharbia, Egypt

Work Experience

  • customer service agentFull Time

    Xceed

    Jan 2015 - Jun 2015 -5 months

    Egypt , Cairo

    • Job Details:i was a customer service agent at outbound that calls customer to inquire about the reasons of disconnecting internet service
  • journalistFull Time

    Alahrar newspaper

    Jan 2013 - Apr 2013 -3 months

    Egypt

    • Job Details:i was an editor at alahrar journal and a reporter in AL gharbeya governorate , i write about social and political events and send it via mail to the journal but it was closed .
  • Education

    • bachelor of masscommunication in journalism

      Cairo University (CU)

      Jan 2007 - Jan 2011 - 4 yr

    • High School - Thanaweya Amma

      Shershaba Secondary School

      Jan 2007 

    Skills

    • journalism
    • reading in religion
    • Customer Service
    • reading in human recourse

    Languages

    • English

      Intermediate

    Training & Certifications

    • sales skills

      Vodafone ·2015
    • sales skills

      vodafone·2015
    • sales skills

      Knowledge ·2014
    • sales skills

      Knowledge ·2014
    • english

      berlitz english·2014
    • ICDL

      cairo university for open learning ·2010
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