WA
Wafaa Ali
Customer Account Manager at Norel Misr Veterinary Pharmaceuticals Company
Cairo, EgyptWork Experience
Norel Misr Veterinary Pharmaceuticals Company
Jun 2018 - Present -7 yrs
Egypt
- Job Details:Manage strategic client accounts including Dina Farm, Gohaina, El Maraci, and Danone. Coordinate with internal departments to streamline billing, payment processing, and financial reporting. Maintain accurate and up-to-date customer records using Salesforce. Resolve account discrepancies and client concerns. Contributed to improvement in customer retention and timely collections.
Operations & Financial Manager
Pharmaserve Medical Company
Jun 2001 - Jun 2017 -16 yrs
Egypt
- Job Details:Held roles including treasurer, general ledger accountant, supplier & customer accounts manager, bank account manager, and operations manager. Managed financial operations and compliance, oversaw ledgers, payment cycles, and forecasting, supported efficient service delivery and coordination.
Education
Bachelor's Degree in Accounting & Business Administration
Al-Azhar University
Skills
Languages
English
Fluent